A self-analysis of the NASA-TLX workload measure

Jan Noyes · Daniel P. J. Bruneau

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Human-Automation Interaction and Safety Usability and User Interface Design Ergonomics and Human Factors

Abstract

Computer use and, more specifically, the administration of tests and materials online continue to proliferate. A number of subjective, self-report workload measures exist, but the National Aeronautics and Space Administration-Task Load Index (NASA-TLX) is probably the most well known and used. The aim of this paper is to consider the workload costs associated with the computer-based and paper versions of the NASA-TLX measure. It was found that there is a significant difference between the workload scores for the two media, with the computer version of the NASA-TLX incurring more workload. This has implications for the practical use of the NASA-TLX as well as for other computer-based workload measures.

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References

1988Development of NASA-TLX (Task Load Index): Results of Empirical and Theoretical Research 1986Workload: An examination of the concept.1993Equivalence of computerized and paper-and-pencil cognitive ability tests: A meta-analysis.1991Psychometric Properties of Subjective Workload Measurement Techniques: Implications for Their Use in the Assessment of Perceived Mental Workload

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