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ArticleA customer satisfaction inventory model for supply chain integration

C. Y. Teresa Lam2010

Article2010

A customer satisfaction inventory model for supply chain integration

C. Y. Teresa Lam · W.H. Ip

16 citations·0/0 files stored·Expert Systems with Applications

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Supply Chain and Inventory Management Customer Service Quality and Loyalty Sustainable Supply Chain Management

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References

2006Managing beyond the factory walls: Effects of four types of strategic integration on manufacturing plant performance 2001The Crm Handbook: A Business Guide to Customer Relationship Management 2000Modeling customer relationships as Markov chains 1981Operations Research in Inventory Management: A Review and Critique 2007Creating consumer durable retailer customer loyalty through order fulfillment service operations 2002The Censored Newsvendor and the Optimal Acquisition of Information 1974A review of current inventory theory and its applications 2007Integrating Forward and Reverse Supply Chains: Application to a metal-mechanic company

Cited by

2023Supplier development or supplier integration? Equilibrium analysis in competing electric vehicle supply chains with power battery recycling 2013An Empirical Review On Supply Chain Integration 2013A REVIEW ON SUPPLY CHAIN INTEGRATION: VERTICAL AND FUNCTIONAL PERSPECTIVE AND INTEGRATION MODELS

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Details

Year2010

Typearticle

Published2010-08-04

VenueExpert Systems with Applications

ISSN-L0957-4174

Languageen

Citations16

Files0 public / 0

ShelfSupply Chain and Inventory Management

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doi10.1016/j.eswa.2010.07.063

openalex_workW1971458058

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