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Empathic agents to reduce user frustration: The effects of varying agent characteristics
6 references·15 citing·44 second hop
Empathic agents to reduce user frustration: The effects of varying agent characteristics (2006)Empathic agents to reduce user frustratio…The impact of animated interface agents: a review of empirical research (2000)The impact of animated interf…Can computer-generated speech have gender? (2000)Can computer-generated speech…Automatic facial expression interpretation (2000)Automatic facial expression i…The media equation: how people treat computers, television, and new media like real people and places (1997)The media equation: how peopl…Affective Computing (1997)Affective ComputingFacial Action Coding System (1978)Facial Action Coding SystemThe Impact of Emotional Feedback and Elaborated Feedback of a Pedagogical Agent on Multimedia Learning (2022)The Impact of Emotional Feedb…Modeling Secondary Students’ Genetics Learning in a Game-Based Environment: Integrating the Expectancy-Value Theory of Achievement Motivation and Flow Theory (2021)Modeling Secondary Students’ …Extensive assessment and evaluation methodologies on assistive social robots for modelling human–robot interaction – A review (2014)Extensive assessment and eval…Emotion recognition and its application in software engineering (2013)Emotion recognition and its a…Combining social strategies and workload (2013)Combining social strategies a…AffectButton: A method for reliable and valid affective self-report (2013)AffectButton: A method for re…A dialogue with a virtual imaginary interlocutor as a form of a psychological support for well-being (2013)A dialogue with a virtual ima…When Artificial Social Agents Try to Persuade People: The Role of Social Agency on the Occurrence of Psychological Reactance (2011)When Artificial Social Agents…Behavioral aspects in collaborative enterprise networks (2011)Behavioral aspects in collabo…The effect of apologetic error messages and mood states on computer users’ self-appraisal of performance (2010)The effect of apologetic erro…Effects of (in)accurate empathy and situational valence on attitudes towards robots (2010)Effects of (in)accurate empat…Effects of (in)accurate empathy and situational valence on attitudes towards robots (2010)Effects of (in)accurate empat…Affective Medicine (2010)Affective MedicinePredicting the Likelihood of Voiced Complaints in the Self-Service Technology Context (2009)Predicting the Likelihood of …Looking at human–computer interface design: Effects of ethnicity in computer agents (2007)Looking at human–computer int…Gender and social influence: A social psychological analysis. (1983)Are Machines Gender Neutral? Gender‐Stereotypic Responses to Computers With Voices (1997)Receptionist or information kiosk (2010)Effects of visual and linguistic anthropomorphic cues on social perception, self-awareness, and information disclosure in a health website (2015)Enhancing Trust in Autonomous Vehicles through Intelligent User Interfaces That Mimic Human Behavior (2018)Stereotypes and prejudice: Their automatic and controlled components. (1989)Computers are social actors (1994)Machines and Mindlessness: Social Responses to Computers (2000)Virtual Humans Elicit Skin-Tone Bias Consistent with Real-World Skin-Tone Biases (2008)Mindful tutors (2011)The Right Agent for the Job? (2014)A Theory of Psychological Reactance (1968)Self-determination theory and the facilitation of intrinsic motivation, social development, and well-being. (2000)The influence of social cues in persuasive social robots on psychological reactance and compliance (2018)Assessing the effect of persuasive robots interactive social cues on users’ psychological reactance, liking, trusting beliefs and compliance (2019)A Theory of Social Agency for Human-Robot Interaction (2021)Social Facilitation (1965)Telling more than we can know: Verbal reports on mental processes. (1977)Agents that reduce work and information overload (1994)Embodied conversational interface agents (2000)Relational agents (2001)Faces engage us (2014)The expression of the emotions in man and animals. (1872)A circumplex model of affect. (1980)Developing multimodal intelligent affective interfaces for tele-home health care (2003)Evaluating a Computational Model of Emotion (2005)Physiological and subjective responses to articulated robot motion (2006)Development and validation of brief measures of positive and negative affect: The PANAS scales. (1988)Development and validation of brief measures of positive and negative affect: The PANAS scales. (1988)A power primer. (1992)A Review on the Role of Color and Light in Affective Computing (2015)Review of Semantic-Free Utterances in Social Human–Robot Interaction (2015)Adaptation in Affective Video Games: A Literature Review (2016)Computers that care: investigating the effects of orientation of emotion exhibited by an embodied computer agent (2005)Methodological Issues in HRI: A Comparison of Live and Video-Based Methods in Robot to Human Approach Direction Trials (2006)Increasing Helpfulness towards a Robot by Emotional Adaption to the User (2013)Recommendations for designing conversational companion robots with older adults through foundation models (2024)Comprehensive database for facial expression analysis (2002)A Survey of Affect Recognition Methods: Audio, Visual, and Spontaneous Expressions (2008)The Prosocial Classroom: Teacher Social and Emotional Competence in Relation to Student and Classroom Outcomes (2008)The Limited Capacity Model of Mediated Message Processing (2000)Assessing Acceptance of Assistive Social Agent Technology by Older Adults: the Almere Model (2010)IEMOCAP: interactive emotional dyadic motion capture database (2008)DEAP: A Database for Emotion Analysis ;Using Physiological Signals (2011)
this work references cited by second hop

References

  • 1997Affective Computing7,373 cited
  • 1978Facial Action Coding System6,011 cited
  • 1997The media equation: how people treat computers, television, and new media like real people and places4,887 cited
  • 2000The impact of animated interface agents: a review of empirical research567 cited
  • 2000Automatic facial expression interpretation189 cited
  • 2000Can computer-generated speech have gender?179 cited

Cited by

  • 2013AffectButton: A method for reliable and valid affective self-report128 cited
  • 2011When Artificial Social Agents Try to Persuade People: The Role of Social Agency on the Occurrence of Psychological Reactance107 cited
  • 2010Effects of (in)accurate empathy and situational valence on attitudes towards robots106 cited
  • 2007Looking at human–computer interface design: Effects of ethnicity in computer agents93 cited
  • 2013Emotion recognition and its application in software engineering91 cited
  • 2010Affective Medicine67 cited
  • 2014Extensive assessment and evaluation methodologies on assistive social robots for modelling human–robot interaction – A review63 cited
  • 2009Predicting the Likelihood of Voiced Complaints in the Self-Service Technology Context61 cited

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2010
Effects of (in)accurate empathy and situational valence on attitudes towards robots
60 cited
  • 2022The Impact of Emotional Feedback and Elaborated Feedback of a Pedagogical Agent on Multimedia Learning54 cited
  • 2021Modeling Secondary Students’ Genetics Learning in a Game-Based Environment: Integrating the Expectancy-Value Theory of Achievement Motivation and Flow Theory36 cited
  • 2010The effect of apologetic error messages and mood states on computer users’ self-appraisal of performance26 cited
  • 2013A dialogue with a virtual imaginary interlocutor as a form of a psychological support for well-being14 cited
  • 2011Behavioral aspects in collaborative enterprise networks14 cited
  • 2013Combining social strategies and workload9 cited