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Education-Training Program for Hotel Employees by Importance Performance Analysis
5 references·0 citing·9 second hop
Education-Training Program for Hotel Employees by Importance Performance Analysis (2014)Education-Training Program for Hotel Empl…Analysis of Importance and Performance with wine training program (2013)Analysis of Importance and Pe…A Study of Hotel Service Training Program Using a IPA (2008)A Study of Hotel Service Trai…Analysis of Employees' Perceptions on the Factors of Training Programs and Training Transfer in the Family Restaurant (2006)Analysis of Employees' Percep…Organizational citizenship behavior and service quality (2003)Organizational citizenship be…Importance-Performance Analysis (1977)Importance-Performance Analys…A Conceptual Model of Service Quality and Its Implications for Future Research (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Comparative fit indexes in structural models. (1990)Structural relationships between organizational service orientation, contact employee job satisfaction and citizenship behavior (2006)An investigation of the role of justice in turnover intentions, job satisfaction, and organizational citizenship behavior in hospitality industry (2009)An examination of the links between corporate social responsibility (CSR) and its internal consequences (2016)Assessing Advantage: A Framework for Diagnosing Competitive Superiority (1988)Destination image analysis—a review of 142 papers from 1973 to 2000 (2002)Gain more insight from your PLS-SEM results (2016)
this work references cited by second hop

References

  • 1977Importance-Performance Analysis4,463 cited
  • 2003Organizational citizenship behavior and service quality305 cited
  • 2013Analysis of Importance and Performance with wine training program3 cited
  • 2008A Study of Hotel Service Training Program Using a IPA1 cited
  • 2006Analysis of Employees' Perceptions on the Factors of Training Programs and Training Transfer in the Family Restaurant1 cited

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