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Examining the influence of organizational capability in innovative business operations and the mediation of profitability on customer satisfaction: An application in intermodal transport operators in Taiwan
16 references·2 citing·28 second hopsampled
Examining the influence of organizational capability in innovative business operations and the mediation of profitability on customer satisfaction: An application in intermodal transport operators in Taiwan (2015)Examining the influence of organizational…Business Model Innovation: Opportunities and Barriers (2009)Business Model Innovation: Op…Entrepreneurship and Dynamic Capabilities: A Review, Model and Research Agenda* (2006)Entrepreneurship and Dynamic …Linking Organizational Resources and Work Engagement to Employee Performance and Customer Loyalty: The Mediation of Service Climate. (2005)Linking Organizational Resour…Firm resources and sustained competitive advantage (2004)Firm resources and sustained …Understanding dynamic capabilities (2003)Understanding dynamic capabil…Dynamic capabilities and strategic management (1997)Dynamic capabilities and stra…Putting the Service-Profit Chain to Work (1994)Putting the Service-Profit Ch…Measuring Competence? Exploring Firm Effects in Pharmaceutical Research (1994)Measuring Competence? Explori…The cornerstones of competitive advantage: A resource‐based view (1993)The cornerstones of competiti…The Antecedents and Consequences of Customer Satisfaction for Firms (1993)The Antecedents and Consequen…Strategic assets and organizational rent (1993)Strategic assets and organiza…The Resource-Based Theory of Competitive Advantage: Implications for Strategy Formulation (1991)The Resource-Based Theory of …Firm Resources and Sustained Competitive Advantage (1991)Firm Resources and Sustained …Asset Stock Accumulation and Sustainability of Competitive Advantage (1989)Asset Stock Accumulation and …A resource‐based view of the firm (1984)A resource‐based view of the …An Investigation into the Determinants of Customer Satisfaction (1982)An Investigation into the Det…The effect of green shipping practices on multinational companies’ loyalty in Malaysia (2019)The effect of green shipping …The impact of innovation on customer satisfaction: A study of the cosmetics producer in Tehran (2017)The impact of innovation on c…The Market for "Lemons": Quality Uncertainty and the Market Mechanism (1970)The Competitive Advantage of Nations (1990)Exploring internal stickiness: Impediments to the transfer of best practice within the firm (1996)The Core Competence of the Corporation (2006)Dimensionalizing Cultures: The Hofstede Model in Context (2011)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)Prospect theory: An analysis of decision under risk (1988)Whence Consumer Loyalty? (1999)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Marketing management: analysis. planning. implementation and control (2000)Understanding Information Systems Continuance: An Expectation-Confirmation Model1 (2001)Case Study Research: Design and Methods (1984)Explicating dynamic capabilities: the nature and microfoundations of (sustainable) enterprise performance (2007)Managing Firm Resources in Dynamic Environments to Create Value: Looking Inside the Black Box (2007)Business models and dynamic capabilities (2017)The Theory of the Growth of the Firm (1995)Social Capital, Intellectual Capital, and the Organizational Advantage (1998)Dynamic capabilities: what are they? (2000)The Theory of Economic Development (2003)An Evolutionary Theory of Economic Change. (1983)Strategic Factor Markets: Expectations, Luck, and Business Strategy (1986)Theory of the firm: Managerial behavior, agency costs and ownership structure (1976)Prospect Theory: An Analysis of Decision under Risk (1979)The Nature of the Firm (1937)Absorptive Capacity: A Review, Reconceptualization, and Extension (2002)Positioning: The Battle for Your Mind (1981)The Concept of Corporate Strategy (1987)Review : Knowledge Management and Knowledge Management Systems: Conceptual Foundations And Research Issues1,2 (2001)
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References

  • 1991Firm Resources and Sustained Competitive Advantage48,209 cited
  • 2004Firm resources and sustained competitive advantage38,157 cited
  • 1997Dynamic capabilities and strategic management34,723 cited
  • 1984A resource‐based view of the firm25,618 cited
  • 1993The cornerstones of competitive advantage: A resource‐based view10,742 cited
  • 1991The Resource-Based Theory of Competitive Advantage: Implications for Strategy Formulation9,697 cited
  • 1993Strategic assets and organizational rent8,402 cited
  • 1989Asset Stock Accumulation and Sustainability of Competitive Advantage8,348 cited
  • 2003Understanding dynamic capabilities5,311 cited
  • 1993The Antecedents and Consequences of Customer Satisfaction for Firms4,607 cited
  • 2009Business Model Innovation: Opportunities and Barriers3,850 cited
  • 1994Putting the Service-Profit Chain to Work3,732 cited
  • 2006Entrepreneurship and Dynamic Capabilities: A Review, Model and Research Agenda*3,152 cited
  • 1982An Investigation into the Determinants of Customer Satisfaction2,914 cited
  • 1994Measuring Competence? Exploring Firm Effects in Pharmaceutical Research2,624 cited

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  • 2005Linking Organizational Resources and Work Engagement to Employee Performance and Customer Loyalty: The Mediation of Service Climate.2,274 cited
  • Cited by

    • 2019The effect of green shipping practices on multinational companies’ loyalty in Malaysia38 cited
    • 2017The impact of innovation on customer satisfaction: A study of the cosmetics producer in Tehran24 cited