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In Their Own Words: The Voices and Experiences of Street-Level Bureaucrats · Study

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ArticleIn Their Own Words: The Voices and Experiences of Street-Level Bureaucrats

Norma M. Riccucci2005

Article2005

In Their Own Words: The Voices and Experiences of Street-Level Bureaucrats

Norma M. Riccucci

14 citations·0/0 files stored·Public Administration Review

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Public Policy and Administration Research Public Administration and Governance Social Work Education and Practice

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References

1980People-Processing: The Street-Level Bureaucrat in Public Service Bureaucracies.1998Street-Level Leadership: Discretion and Legitimacy in Front-Line Public Service

Cited by

2014Engaging institutions in global careers: highly skilled self-initiated expatriates’ journeys through a Nordic welfare state 2010Frontline Problem Solvers: The Structuring of Frontline Service Work 2022Complementary Bureaucracy: Reimagining Weberian Impersonalism with Indigenous Relationality

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Year2005

Typearticle

Published2005-02-25

VenuePublic Administration Review

ISSN-L0033-3352

Languageen

Citations14

Files0 public / 0

ShelfPublic Policy and Administration Research

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doi10.1111/j.1540-6210.2005.00448.x

openalex_workW1977155339

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