Attitudes towards specific uses of the computer Quantitative, decisionmaking and record-keeping applications

Abstract

A survey of 203 undergraduates indicated that there are three clusters of computer applications about which respondents hold similar attitudes: quantitative applications (e.g. processing bills), decisionmaking applications (e.g. diagnosing medical problems) and record-keeping applications (e.g. storing information about criminals). Respondents were favourable towards quantitative and record-keeping applications but rejected decisionmaking applications, especially those involving decisions traditionally made by psychologists. Experience with computers and perceptions of the computer as efficient, humanizing and enjoyable were correlated significantly with attitudes towards specific applications. Locus of control and interpersonal trust were not related to attitudes. Interpretations of potentially dehumanizing effects of computers were discussed, along with implications of attitudes towards specific applications for decisions about how computers ought to be used.

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