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Customer value co-creation behavior: Scale development and validation · Study

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ArticleCustomer value co-creation behavior: Scale development and validation

Youjae Yi2012

OA

Articlegreen2012

Customer value co-creation behavior: Scale development and validation

Youjae Yi · Taeshik Gong

1,675 citations·0/0 files stored·Journal of Business Research

No readable copy stored yet — this record is metadata only.

Service and Product Innovation Customer Service Quality and Loyalty Digital Marketing and Social Media

Abstract

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Citations in this library

Stored only when both papers are in the corpus — 1,675 citations exist upstream.

References

1988On the Evaluation of Structural Equation Models 2003Evolving to a New Dominant Logic for Marketing 1985Measuring the Involvement Construct 1989Measurement of Consumer Susceptibility to Interpersonal Influence 2001Consumers' Need for Uniqueness: Scale Development and Validation

Cited by

2002Service Quality Delivery through Web Sites: A Critical Review of Extant Knowledge 2014Theory of value co-creation: a systematic literature review 2016Measuring business model innovation: conceptualization, scale development, and proof of performance 2016A SEM-neural network approach for predicting antecedents of m-commerce acceptance 2016Efficacy of co-creation and mastering on perceived value and satisfaction in tourists' consumption 2015Customer Effort in Value Cocreation Activities 2015Value co-creation and customer loyalty 2016Co-creation and higher order customer engagement in hospitality and tourism services

Details

Year2012

Typearticle

Published2012-03-08

VenueJournal of Business Research

ISSN-L0148-2963

Languageen

Citations1,675

Files0 public / 0

ShelfService and Product Innovation

Identifiers

doi10.1016/j.jbusres.2012.02.026

openalex_workW1978942994

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