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A Quantitative Measure for Degree of Automation and Its Relation to System Performance and Mental Load
8 references·1 citing·42 second hop
A Quantitative Measure for Degree of Automation and Its Relation to System Performance and Mental Load (1998)A Quantitative Measure for Degree of Auto…The Out-of-the-Loop Performance Problem and Level of Control in Automation (1995)The Out-of-the-Loop Performan…Theoretical problems in man-machine systems and their experimental validation (1994)Theoretical problems in man-m…Recommendations for Mental Workload Measurement in a Test and Evaluation Environment (1993)Recommendations for Mental Wo…Human-centered aircraft automation: A concept and guidelines (1991)Human-centered aircraft autom…Internal representation, internal model, human performance model and mental workload (1990)Internal representation, inte…Absolute Magnitude Estimation and Relative Judgement Approaches to Subjective Workload Assessment (1987)Absolute Magnitude Estimation…The Allocation of Functions in Systems (1985)The Allocation of Functions i…Ironies of automation (1983)Ironies of automationRobotics for Customer Service: A Useful Complement or an Ultimate Substitute? (2019)Robotics for Customer Service…Monitoring Behavior and Supervisory Control (1976)Beyond the Sterile Cockpit (1985)Handbook of industrial engineering (1992)Function allocation: algorithm, alchemy or apostasy? (2000)Handbook of Industrial Engineering (2001)Why the Fitts list has persisted throughout the history of function allocation (2011)Review and conceptual analysis of the employee turnover process. (1979)Human–Robot Interaction: A Survey (2008)Complacency and Bias in Human Use of Automation: An Attentional Integration (2010)Human-Centered Artificial Intelligence: Reliable, Safe & Trustworthy (2020)Fuzzy sets (1965)Skills, rules, and knowledge; signals, signs, and symbols, and other distinctions in human performance models (1983)COSIMO: A cognitive simulation model of human decision making and behavior in accident management of complex plants (1992)Cognitive Workload of Humans Using Artificial Intelligence Systems: Towards Objective Measurement Applying Eye-Tracking Technology (2013)Engineering Psychology and Human Performance (2015)Manual Control Cybernetics: State-of-the-Art and Current Trends (2017)Information Processing and Human-Machine Interaction (1986)Understanding Perceived Complexity in Human Supervisory Control (2000)The analytic hierarchy process : planning, priority setting, resource allocation (1980)On the Psychophysics of Workload: Why Bother with Subjective Measures? (1984)Averaging correlation coefficients: Should Fisher's z transformation be used? (1987)Using the Subjective Workload Dominance (SWORD) Technique for Projective Workload Assessment (1991)Estimates of Driver Mental Workload: A Long-Term Field Trial of Two Subsidiary Tasks (1995)Driving mental workload and performance of ageing drivers (2020)Development of NASA-TLX (Task Load Index): Results of Empirical and Theoretical Research (1988)Level of automation effects on performance, situation awareness and workload in a dynamic control task (1999)Theoretical Underpinnings of Situation Awareness, A Critical Review (2000)Artificial Intelligence and Management: The Automation-Augmentation Paradox (2020)The Subjective Workload Assessment Technique: A Scaling Procedure for Measuring Mental Workload (1988)Multiple-task performance (1992)Diagnosticity and multidimensional subjective workload ratings (1996)Cognitive Architecture and Instructional Design (1998)The influence of task demand and learning on the psychophysiological response (2005)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Development of an Instrument to Measure the Perceptions of Adopting an Information Technology Innovation (1991)User Acceptance of Information Technology: Toward A Unified View1 (2003)Check-in at the Robo-desk: Effects of automated social presence on social cognition and service implications (2021)The role of the human-robot interaction in consumers’ acceptance of humanoid retail service robots (2022)Will artificial intelligence replace human customer service? The impact of communication quality and privacy risks on adoption intention (2022)SPECIAL SECTION: Adapting to New Technology in the Operating Room (1996)TEAMS IN ORGANIZATIONS: Recent Research on Performance and Effectiveness (1996)Automation, Algorithms, and Beyond: Why Work Design Matters More Than Ever in a Digital World (2019)
this work references cited by second hop

References

  • 1983Ironies of automation2,111 cited
  • 1995The Out-of-the-Loop Performance Problem and Level of Control in Automation1,400 cited
  • 1993Recommendations for Mental Workload Measurement in a Test and Evaluation Environment295 cited
  • 1991Human-centered aircraft automation: A concept and guidelines257 cited
  • 1985The Allocation of Functions in Systems176 cited
  • 1990Internal representation, internal model, human performance model and mental workload123 cited
  • 1987Absolute Magnitude Estimation and Relative Judgement Approaches to Subjective Workload Assessment82 cited
  • 1994Theoretical problems in man-machine systems and their experimental validation53 cited

Cited by

  • 2019Robotics for Customer Service: A Useful Complement or an Ultimate Substitute?386 cited

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