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Pitfalls in total quality management implementation: The case of a Hong Kong company
14 references·1 citing·33 second hop
Pitfalls in total quality management implementation: The case of a Hong Kong company (1999)Pitfalls in total quality management impl…Research/Technology Management (2000)Research/Technology ManagementGlobal quality management programmes: How to make their implementation more effective and less culture dependent (1997)Global quality management pro…Holistic total quality management must take account of political processes (1993)Holistic total quality manage…Adopt a new philosophy: the TQM challenge (1993)Adopt a new philosophy: the T…Total Quality Control (1992)Total Quality ControlTotal quality management: The key to business improvement (1991)Total quality management: The…Total quality management : the key to business improvement : a Pera International executive briefing (1991)Total quality management : th…Total quality management: the second industrial revolution (1990)Total quality management: the…The man who discovered quality : how W. Edwards Deming brought the quality revolution to America : the stories of Ford, Xerox, and GM (1990)The man who discovered qualit…Delivering quality service: balancing customer perceptions and expectations (1990)Delivering quality service: b…Juran on planning for quality (1988)Juran on planning for qualityWhat is total quality control the japanese way (1985)What is total quality control…Out of the Crisis (1982)Out of the CrisisIndustrial Management (1948)Industrial ManagementQuality management implementation : a multiple case study in Indonesian manufacturing firms (2005)Quality management implementa…Improving Performance: How to Manage the White Space on the Organization Chart (1990)Built to Last: Successful Habits of Visionary Companies (1995)Mastering the dynamics of innovation (1995)Providing Clarity and A Common Language to the “Fuzzy Front End” (2001)Managing Open Innovation (2004)Exploratory and Exploitative Learning in New Product Development: A Social Capital Perspective on New Technology Ventures in China (2007)The Second Industrial Divide: Possibilities for Prosperity (1987)Exploring corporate strategy (1997)An evaluation of quality culture problems in UK companies (1998)Strategic total quality management (1998)Management practices and performance reporting in the Sri Lankan apparel sector (2007)Total quality management as competitive advantage: A review and empirical study (1995)BEYOND SELF-MANAGEMENT: ANTECEDENTS AND CONSEQUENCES OF TEAM EMPOWERMENT. (1999)Exploitation, Exploration, and Process Management: The Productivity Dilemma Revisited (2003)Defining Quality (1993)Role congruity theory of prejudice toward female leaders. (2002)Transformational, transactional, and laissez-faire leadership styles: A meta-analysis comparing women and men. (2003)Beyond Accuracy: What Data Quality Means to Data Consumers (1996)Measuring Service Quality: A Reexamination and Extension (1992)The Behavioral Consequences of Service Quality (1996)Corporate Social Responsibility, Customer Satisfaction, and Market Value (2006)Fundamentals of Total Quality Management: Process analysis and improvement (1997)TQM implementation issues: review and case study (2000)A proposed model of TQM implementation based on an empirical study of Malaysian industry (2001)Quantifying the causes and costs of rework in construction (2000)Targets and Standards of Quality in Sport Services (2000)Development of a measure to assess quality management in certified firms (2003)Exploring Differences in Employee Turnover Intentions and Its Determinants among Telecommuters and Non-Telecommuters (1999)AHPSort: an AHP-based method for sorting problems (2012)Organisational resilience capacity and firm product innovativeness and performance (2014)How the mighty have fallen: the naked truth about TQM (2001)Quality improvement teams that stall due to poor project selection: An exploration of contributing factors (2001)TPS-QAS, new production quality management model: key to New JIT – Toyota's global production strategy (2009)
this work references cited by second hop

References

  • 1982Out of the Crisis7,278 cited
  • 1990Delivering quality service: balancing customer perceptions and expectations3,870 cited
  • 1985What is total quality control the japanese way1,816 cited
  • 1988Juran on planning for quality1,198 cited
  • 2000Research/Technology Management999 cited
  • 1948Industrial Management342 cited
  • 1992Total Quality Control296 cited
  • 1990Total quality management: the second industrial revolution164 cited
  • 1990The man who discovered quality : how W. Edwards Deming brought the quality revolution to America : the stories of Ford, Xerox, and GM56 cited
  • 1993Holistic total quality management must take account of political processes52 cited
  • 1991Total quality management: The key to business improvement41 cited
  • 1991Total quality management : the key to business improvement : a Pera International executive briefing32 cited
  • 1997Global quality management programmes: How to make their implementation more effective and less culture dependent25 cited
  • 1993Adopt a new philosophy: the TQM challenge20 cited

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  • 2005Quality management implementation : a multiple case study in Indonesian manufacturing firms

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13 cited