Perceptions and perspectives: corporate social responsibility and the media

Abstract

Purpose The purpose of this research is to develop understanding of Corporate Social Responsibility (CSR) and the Media. It reports on differing media interpretations, perceptions and perspectives of CSR and how they are prone to shift and change in part depending on the perceived definition and issue(s) discussed. Design/methodology/approach The article reports on primary research findings that constitute a baseline study from which intra‐ and inter‐national comparative analysis of CSR and the media might in future studies be progressed. Qualitative and quantitative data are used to gain insight to competing definitions and definitional components of CSR. Findings The media view organisations' engagement with CSR through one or more of five possible orientations: Conformist, Cynic, Realist, Optimist and Strategic Idealist. These theoretical constructs are explained and their utility and usefulness as tools of practical analysis explored through application. Despite being open to positive news coverage media reports of CSR issues are largely negative in tone and the tension inherent to the Corporate Social Irresponsibility (CSI) and CSR dualism is alluded to. Originality/value Exploring how the media interprets and understands CSR the article will be of interest and relevance to public relations and communication practitioners, policy makers and the academic community. Existing theoretical models, concepts and frameworks have the potential to be further developed and informed by these practice‐based primary research findings. “Real‐world” application has the potential to shape, guide and inform theoretical constructs. The article is set in the context of increasing media interest in CSR and the primary data whilst informing theoretical frameworks also furthers understanding of the concept from academic, business practitioner and stakeholders' perspectives.

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