Integration of Web 2.0 Tools into Non-Formal Learning Practices

Abstract

This qualitative study examines how a group of employee volunteers in IBM used Web 2.0 tools for their collaborative learning practice and what assumptions they had for using the tools. It presents multiple approaches to using the tools and lists multiple assumptions participants had for such a practice. This research explores how their use has been appropriated by employee volunteers for their practice of volunteering and how they influenced the process of their meaning-making. By doing so, it raised an awareness of the digital tools that provide collections of traits through which individuals can get involved in non-formal learning practices by having digital interactions with others. The study generates new qualitative evidence of using Web 2.0 for collaborative learning.

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