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Are satisfied citizens willing to pay more? Public sector consumerism as equitable social exchange
16 references·3 citing·29 second hop
Are satisfied citizens willing to pay more? Public sector consumerism as equitable social exchange (2009)Are satisfied citizens willing to pay mor…Principles and Practice of Structural Equation Modeling (2012)Principles and Practice of St…The Performance-Trust Link: Implications for Performance Measurement (2006)The Performance-Trust Link: I…Expectations, performance, and citizen satisfaction with urban services (2004)Expectations, performance, an…The new public service: serving, not steering (2003)The new public service: servi…Public Service Performance and Trust in Government: The Problem of Causality (2003)Public Service Performance an…Rethinking Democratic Accountability (2002)Rethinking Democratic Account…Rethinking Democratic Accountability (2001)Rethinking Democratic Account…Principles and Practice of Structural Equation Modeling (1998)Principles and Practice of St…Testing Structural Equation Models. (1994)Testing Structural Equation M…Alternative Ways of Assessing Model Fit (1992)Alternative Ways of Assessing…Using surveys to value public goods: The contingent valuation method (1990)Using surveys to value public…Comparative fit indexes in structural models. (1990)Comparative fit indexes in st…Using surveys to value public goods: the contingent valuation method (1989)Using surveys to value public…City Limits (1981)City LimitsSignificance tests and goodness of fit in the analysis of covariance structures. (1980)Significance tests and goodne…A Pure Theory of Local Expenditures (1956)A Pure Theory of Local Expend…Idiosyncrasies of public value: how individual characteristics influence citizen perceptions of public value (2025)Idiosyncrasies of public valu…Are satisfied citizens willing to participate more? An analysis of citizens’ life satisfaction in the public service domain and public participation (2022)Are satisfied citizens willin…Performance Federalism and Local Democracy: Theory and Evidence from School Tax Referenda (2015)Performance Federalism and Lo…Structural Model Evaluation and Modification: An Interval Estimation Approach (1990)Fit indices in covariance structure modeling: Sensitivity to underparameterized model misspecification. (1998)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Evaluating Goodness-of-Fit Indexes for Testing Measurement Invariance (2002)A Reliability Coefficient for Maximum Likelihood Factor Analysis (1973)EQS : structural equations program manual (1989)The Commitment-Trust Theory of Relationship Marketing (1994)Privatization and Its Reverse: Explaining the Dynamics of the Government Contracting Process (2004)Citizen Attitudes Toward Transparency in Local Government (2007)Public Value Governance: Moving Beyond Traditional Public Administration and the New Public Management (2014)Multidimensional Assessment of Emotion Regulation and Dysregulation: Development, Factor Structure, and Initial Validation of the Difficulties in Emotion Regulation Scale (2003)Structural Equation Modelling: Guidelines for Determining Model Fit (2008)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)Hedonic Prices and Implicit Markets: Product Differentiation in Pure Competition (1974)An Essay on Fiscal Federalism (1999)Teachers, Schools, and Academic Achievement (2005)POSITIVE PSYCHOLOGICAL CAPITAL: MEASUREMENT AND RELATIONSHIP WITH PERFORMANCE AND SATISFACTION (2007)Measurement invariance conventions and reporting: The state of the art and future directions for psychological research (2016)Assessing measurement model quality in PLS-SEM using confirmatory composite analysis (2019)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Statistical Efficiency of Double‐Bounded Dichotomous Choice Contingent Valuation (1991)Valuing public goods: The purchase of moral satisfaction (1992)Valuing the Environment Through Contingent Valuation (1994)From Managerialism to Entrepreneurialism: The Transformation in Urban Governance in Late Capitalism (1989)Urban Regimes and the Capacity to Govern: A Political Economy Approach (1993)The relationships between intangible organizational elements and organizational performance (2004)Job demands, job resources, and their relationship with burnout and engagement: a multi‐sample study (2004)Sensitivity of Goodness of Fit Indexes to Lack of Measurement Invariance (2007)
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References

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  • 2006The Performance-Trust Link: Implications for Performance Measurement511 cited
  • 2004Expectations, performance, and citizen satisfaction with urban services

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419 cited

Cited by

  • 2015Performance Federalism and Local Democracy: Theory and Evidence from School Tax Referenda58 cited
  • 2022Are satisfied citizens willing to participate more? An analysis of citizens’ life satisfaction in the public service domain and public participation15 cited
  • 2025Idiosyncrasies of public value: how individual characteristics influence citizen perceptions of public value7 cited