Application of Lean Six Sigma to a panel equipment manufacturer

Fu‐Kwun Wang · Kao-Shan Chen

58 citations0/0 files storedTotal Quality Management & Business Excellence

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Quality and Supply Management Management and Optimization Techniques Complex Systems and Decision Making

Abstract

In this paper, we apply the Lean Six Sigma (LSS) approach to demonstrate the continuous improvement in forecasting the manufacturing costs for a flat panel display equipment manufacturer. Soft systems methodology (SSM) was selected as a tool and applied to the improvement phase of the LSS approach, as it is a problem-solving methodology that is suitable for complex problems. A very important aspect of SSM is its reliance on being a participative process where knowledge and resultants can only be gained through debate. The purpose of the debate is finding a compromise that everyone can accept. The results show that the application of LSS approach with SSM effectively improves the supportive activities as well as the manufacturing processes.

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References

1981Systems Thinking, Systems Practice 1982Systems thinking, systems practice 1991Soft Systems Methodology in Action 2006Lean production, six sigma quality, TQM and company culture 2005The integration of lean management and Six Sigma 2006Implementing the Lean Sigma framework in an Indian SME: a case study 2008Applying lean six sigma in a small engineering company – a model for change 2007Using a Lean Six Sigma approach to drive innovation

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2018Critical review and analysis of measuring the success of Six Sigma implementation in manufacturing sector 2015A review of the quality evolution in various organisations 2014Forces affecting one Lean Six Sigma adoption process 2017Application of SSM in tackling problematical situations from academicians’ viewpoints 2021Problem Structuring Methods: A Review of Advances Over the Last Decade 2020Development of structural equation model for Lean Six Sigma system incorporated with sustainability considerations

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