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Customer orientation and innovativeness: Differing roles in New and Old Europe · Study

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Customer orientation and innovativeness: Differing roles in New and Old Europe

Vasilis Theoharakis, Graham John Hooley

2008-02-20articleInternational Journal of Research in Marketing131 citationsclosed

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Innovation and Knowledge Management Customer Service Quality and Loyalty Service and Product Innovation

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References

1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error

1999Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives

1991Firm Resources and Sustained Competitive Advantage

1988Structural equation modeling in practice: A review and recommended two-step approach.

2004Firm resources and sustained competitive advantage

1997Dynamic capabilities and strategic management

2002Culture's Consequences: Comparing Values, Behaviors, Institutions, and Organizations across Nations

1985A Conceptual Model of Service Quality and Its Implications for Future Research

Cited by

2016Understanding the links among innovation performance, market performance and financial performance

2012The contingent value of firm innovativeness for business performance under environmental turbulence

2015The reinforcing effect of a firm's customer orientation and supply-base orientation on performance

2011Market orientation, guanxi, and business performance

2011Customer orientation for decreasing time-to-market of new products: IT implementation as a complementary asset

2011Fostering Innovation in Cultural Contexts

2022Customer-centric strategy driving innovativeness and business growth in international markets

2009The strategic role of relational capabilities in the business-to-business service profit chain

Details

Year2008

Typearticle

VenueInternational Journal of Research in Marketing

Languageen

Files0 public / 0

Identifiers

doi10.1016/j.ijresmar.2007.09.007

openalex_workW1982804162

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