AHP based supply chain performance measurement system

Abstract

With the trend towards globalization, intensifying competition and an increasing emphasis on customer orientation, many companies have realized the importance of supply chain management for their survival and competitiveness. It is a well recognized fact that it is the performance of the supply chain that actually determines the winner, since measuring supply chain performance can facilitate a greater understanding of the supply chain, positively influence supply chain players' behavior, and improve its overall performance. However companies are facing many challenges to measure their supply chains as there are currently relatively few attempts to systematically collate metrics, integrate quantitative and qualitative measurements and link supply chain strategy with performance measurements. To overcome these challenges, this paper proposes a supply chain performance measurement system (SCPMS).

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