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Productivity and Service Quality: Factors Affecting in Service Industry
5 references·2 citing·23 second hop
Productivity and Service Quality: Factors Affecting in Service Industry (2014)Productivity and Service Quality: Factors…An Introduction to Recent Developments in Production Theory and Productivity Measurement (2015)An Introduction to Recent Dev…A Longitudinal Analysis of the Impact of Service Changes on Customer Attitudes (1991)A Longitudinal Analysis of th…Productivity Management: A Practical Handbook (1987)Productivity Management: A Pr…Stage of the Product Life Cycle, Business Strategy, and Business Performance (1984)Stage of the Product Life Cyc…Quality Is Free: The Art of Making Quality Certain (1979)Quality Is Free: The Art of M…Redefining the Digital Frontier: Digital Leadership, AI, and Innovation Driving Next-Generation Tourism and Hospitality (2025)Redefining the Digital Fronti…Panorama teórico de la adopción de la sostenibilidad en la industria automotriz (2023)Panorama teórico de la adopci…Toward a Contingency Theory of Business Strategy (1975)Strategy formulation : analytical concepts (1978)Strategic Management: A New View of Business Policy and Planning. (1980)Resource-based View of Strategic Alliance Formation: Strategic and Social Effects in Entrepreneurial Firms (1996)Contemporary Strategy Analysis (1998)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Corporate Culture, Customer Orientation, and Innovativeness in Japanese Firms: A Quadrad Analysis (1993)Consumer Trust, Value, and Loyalty in Relational Exchanges (2002)Voluntary Disclosure of Greenhouse Gas Emissions: Contrasting the Carbon Disclosure Project and Corporate Reports (2014)Organizational motivation, employee job satisfaction and organizational performance (2018)Environmental sustainability assessment using dynamic Autoregressive-Distributed Lag simulations—Nexus between greenhouse gas emissions, biomass energy, food and economic growth (2019)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)A primer on partial least squares structural equation modeling (PLS-SEM) (2015)Influence of text structure and prior knowledge of the learner on reading comprehension, browsing and perceived control (2003)Productivity in hotels: a stepwise data envelopment analysis of hotels' rooms division processes (2005)Benchmarking telecommunication service in India (2008)Measuring Service Quality: A Reexamination and Extension (1992)Reforms, the Weather, and Productivity Growth in China's Grain Sector (1997)Chapter 7 Human capital: Education and agriculture (2001)Environmental Regulations and Technological Change in the Offshore Oil and Gas Industry (2005)
this work references cited by second hop

References

  • 1979Quality Is Free: The Art of Making Quality Certain2,574 cited
  • 1991A Longitudinal Analysis of the Impact of Service Changes on Customer Attitudes1,422 cited
  • 1984Stage of the Product Life Cycle, Business Strategy, and Business Performance608 cited
  • 1987Productivity Management: A Practical Handbook155 cited
  • 2015An Introduction to Recent Developments in Production Theory and Productivity Measurement121 cited

Cited by

  • 2025Redefining the Digital Frontier: Digital Leadership, AI, and Innovation Driving Next-Generation Tourism and Hospitality15 cited
  • 2023Panorama teórico de la adopción de la sostenibilidad en la industria automotriz6 cited

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