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Records management training in sub‐Saharan Africa
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Records management training in sub‐Saharan Africa (1998)Records management training in sub‐Sahara…The state of the professionalisation of the records and archives management profession in Zimbabwe (2021)The state of the professional…Customer Services at the Library Archives of the National University of Lesotho (2018)Customer Services at the Libr…An investigation into the records management profession in the public service of Namibia (2018)An investigation into the rec…Records management for an intelligent university: The case of the University of the Western Cape (2017)Records management for an int…The Role of Tertiary Education Institutions in the Development of the Records and Archives Management Discipline in Zimbabwe (2015)The Role of Tertiary Educatio…British Colonial Administrations’ registry systems: a comparative study of Northern Rhodesia and Nyasaland (2010)British Colonial Administrati…THE THIN WHITE LINE: THE SIZE OF THE BRITISH COLONIAL SERVICE IN AFRICA (1980)Colonial archives and the arts of governance (2002)Research for Development (2003)The impact of administrative change on record keeping in Malawi (2012)An archive of identity: the Central African Archives and Southern Rhodesian history (2013)Copying informal institutions: the role of British colonial officers during the decolonization of British Africa (2017)Records and archives as a basis for good government: implications and challenges for records managers and archivists in Africa (2000)Managing Records: A Handbook of Principles and Practice (2002)An assessment of the state of national archival and records systems in the ESARBICA region (2011)Post-records survey inspections in Zimbabwe (2018)Case Study Research: Design and Methods (1984)Qualitative Research Design: An Interactive Approach (1996)The Art of Case Study Research (1996)A records management model for an intelligent university (2019)Records and information management in evidence-based decision-making public schools in South Africa (2022)Professionalism and ethics in records management in the public sector in Zimbabwe (2000)Archives and Records Management Education and Training: what can Africa learn from Europe and North America? (2009)The significance of records management to fostering accountability in the public service reform programme of Tanzania. (2010)E-Devlet Stratejisi Bağlamında Elektronik Belge Yönetimi İçin “Yazılı Politika” Gereksinimi: Türkiye’deki Uygulamalar Üzerine Bir İnceleme (2020)The challenges of post custodial management of digital records in Botswana laid bare (2022)Electronic records management amidst the seismic shift in the dynamic infosphere (2024)Marketing for Hospitality and Tourism (1995)An Integrated Framework for Service Quality, Customer Value, Satisfaction: Evidence from China's Telecommunication Industry (2004)Customer satisfaction and retention: the experiences of individual employees (2004)The Professionalization of Everyone? (1964)The management of public records and archives in the member countries of ESARBICA (2006)
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Cited by

  • 2010British Colonial Administrations’ registry systems: a comparative study of Northern Rhodesia and Nyasaland10 cited
  • 2018An investigation into the records management profession in the public service of Namibia7 cited
  • 2017Records management for an intelligent university: The case of the University of the Western Cape7 cited
  • 2015The Role of Tertiary Education Institutions in the Development of the Records and Archives Management Discipline in Zimbabwe6 cited
  • 2021The state of the professionalisation of the records and archives management profession in Zimbabwe3 cited
  • 2018Customer Services at the Library Archives of the National University of Lesotho1 cited

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