Demonstrating museum value: the role of the Institute of Museum and Library Services

Marsha L. Semmel · Mamie Bittner

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Museums and Cultural Heritage Public Policy and Administration Research Libraries and Information Services

Abstract

In this article, the Institute of Museum and Library Services (IMLS), an independent federal agency in the United States, is used as an example to explore evolving definitions of public value regarding the museum sector. Also, the agency's history and support for projects that contribute to understanding the value and effectiveness of museums are reviewed in the broader context of related developments in US nonprofits and museums. Finally, five broad areas needing continued attention are suggested in connection with relevant IMLS-supported projects.

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1996Creating public value: strategic management in government 1995Creating public value : strategic management in government 2002Community Programs to Promote Youth Development 2003Learning Conversations in Museums 2005Reinventing the Museum: Historical and Contemporary Perspectives on the Paradigm Shift 2004Reinventing the Museum: Historical and Contemporary Perspectives on the Paradigm Shift 2006Thriving in the Knowledge Age: New Business Models for Museums and Other Cultural Institutions 2005Good to Great and the Social Sectors: Why Business Thinking is Not the Answer

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2017“‘I just don’t ever use that word’: investigating stakeholders’ understanding of heritage”

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