An investigation into issues related to the latest version of iso 9000

Nadia Bhuiyan · Nadeem Alam

103 citations0/0 files storedTotal Quality Management & Business Excellence

No readable copy stored yet — this record is metadata only.

No open-access location is known for this record yet.

Literature note Cite in a project Citation map

Quality and Management Systems Quality and Supply Management Management Systems and Quality Improvement

Abstract

This research studies the emergence of the latest version of ISO 9000, ISO 9001:2000, which takes a process-based approach to the implementation of quality management systems. The new version has abandoned the structure of 20 sections and now has five comprehensive sections covering all the previous requirements, with some modifications and the introduction of new requirements. This version has introduced a process-based approach that considers the quality management system as a single large process consisting of many smaller processes. The paper focuses on the implementation of ISO 9001:2000 through an empirical study on Canadian firms. Results show that, whether external or internal reasons provided the impetus for registration, Canadian companies registered under the new ISO standard generally face the same degree of difficulty in implementation. However, internally driven companies have less difficulty for certain items. Externally driven companies perceived a higher degree of benefits as compared with internally driven companies.

Paper brief

Loading…

Cite this work

Citation unavailable for this work.

BibTeX RIS CSL-JSON

No public copy is stored for this record, so only the metadata is cited.

Citations in this library

Citation map →

Stored only when both papers are in the corpus — 103 citations exist upstream.

References

1948Industrial Management 1997ISO 9000 among Australian companies: impact of time and reasons for seeking certification on perceptions of benefits received 1996Experiences of implementing ISO 9000 in Swedish industry 2001The implementation of an ISO 9000 quality system 2002Benefits of the ISO 9000:1994 system

Cited by

2011A performance realization framework for implementing ISO 9000 2012Impact of ISO 9000 certification on firm performance: evidence from Brazil 2017The influence of motivations and other factors on the results of implementing ISO 9001 standards 2018Empirical Research of the ISO 9001:2015 Transition Process in Portugal: Motivations, Benefits, and Success Factors 2013The relationship between exploration and exploitation strategies, manufacturing flexibility and organizational learning: An empirical comparison between Non-ISO and ISO certified firms 2012Firms’ adoption of international standards: One size fits all?2010ISO 9001:2000 implementation in the Greek food sector 2008Successful ISO 9000 implementation in Taiwan

Explore the map →

Papers that cite the same references — the relational fallback while embeddings are still backfilling.

Imported from OpenAlex (CC0) — nothing here is generated.