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Using the Online Public Access Catalogue at the University of Botswana
1 references·2 citing·11 second hop
Using the Online Public Access Catalogue at the University of Botswana (2006)Using the Online Public Access Catalogue …Perceptions of quality service at the University of Botswana Library: what Nova says (1999)Perceptions of quality servic…Perceptions of distance students on the efficacy of Online Public Access Catalogue as an information retrieval tool at the University of Zambia (2018)Perceptions of distance stude…Use of Online Public Access Catalogues: A Case study (2017)Use of Online Public Access C…SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Delivering quality service: balancing customer perceptions and expectations (1990)Understanding Customer Expectations of Service (1991)Service quality at University of Tehran Central Library (2008)Examining the Relationship between Service Quality and Customer Satisfaction in the Public Service. The Case of Botswana (2020)Evaluation of User Satisfaction with Academic Libraries Services Based on Students' Perspectives (2021)Public Terminal Use in an Online Catalog: Some Preliminary Results (1981)If We Teach, Do They Learn? The Impact of Instruction on Online Catalog Search Strategies (2006)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)User perceptions of library effectiveness in Malaysian agricultural libraries (2001)Nigeria Public Library Service to Rural Areas: Libraries in Niger Delta States (2010)
this work references cited by second hop

References

  • 1999Perceptions of quality service at the University of Botswana Library: what Nova says26 cited

Cited by

  • 2018Perceptions of distance students on the efficacy of Online Public Access Catalogue as an information retrieval tool at the University of Zambia1 cited
  • 2017Use of Online Public Access Catalogues: A Case study1 cited

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