The role of argumentation in online epistemic communities : the anatomy of a conflict in Wikipedia

Abstract

Motivation – This research aims to investigate the processes by which knowledge objects — in this case Wikipedia pages on astronomy — are elaborated, in online communities, focussing on the role of argumentative interactions. Research approach – We articulate qualitative multidimensional analysis of online discussions, in relation to elaboration of Wikipedia pages, with automatic semantic and syntactic Natural Language Processing (NLP) analysis focussed on identifying the roles of dialogical argumentation processes. Findings/Design – Knowledge objects in online communities are jointly shaped by socio-relational and epistemic processes. Research limitations/Implications – Our analysis method, based on previous research, is presently restricted to in-depth analysis of a small number of discussions. In ongoing work, our objective is to apply the method to the whole corpus of the Wikipedia astronomy online epistemic community. Originality/Value – Our qualitative analysis approach distinguishes multiple functions of dialogue applying to diverse contents (task, interlocutor-related), in relation to automatic NLP analysis. Take away message – The way that online epistemic communities function goes beyond knowledge-based discussion and argumentation, to involve negotiation of competencies of so-called ‘experts ’ and ‘amateurs’.

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