The World of E-Government

Abstract

* INTRODUCTION * The World of E-Government * GOVERNANCE BY E-GOVERNMENT * SINGAPORE * E-Government in Action: Singapore Case Study * CANADA * The Dual Challenge of Integration and Inclusion: Canada's Experience with Government Online * AMERICA * Creating a Blueprint for E-Government * THE EUROPEAN UNION * eGovernment: An EU Perspective * NEW ZEALAND * E-Government in New Zealand * GERMANY * BundOnline 2005--The E-Government Initiative of the German Federal Administration * THE BUSINESS OF E-GOVERNMENT * RANKING THE WORLD'S LEADING COUNTRIES * Realizing the Vision of eGovernment * ON THE MOVE * Mobile e-Gov: No Turning Back to the Swamp * SERVING THE STAKE HOLDERS * Customer Oriented E-Government: Can We Ever Get There? * RESEARCHING E-GOVERNMENT * NEW ZEALAND * An Evaluation of Local Government Websites in New Zealand * AUSTRALIA * What Lies Beyond Service Delivery--An Australian Perspective * AMERICA * The U.S. Congress Responds to Online Communication Needs * EUROPE * E-Government: What Countries Do and Why: A European Perspective * Index * Reference Notes Included

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