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Trustworthy government : leadership and management strategies for building trust and high performance

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Public Policy and Administration Research Leadership and Management in Organizations Public Administration and Political Analysis

Abstract

Part One: Trust: The Hidden Ingredient in High Performance 1. The Crisis of Trust in Today's Organizations 2. Organizational Performance and the Dynamics of Trust 3. Overcoming Barriers to Trust Part Two: Keys to Building Trustworthy Organizations 4. Trustworthy Leadership: Helping People to Lead Themselves 5. Creating Participation and Involvement 6. Developing Effective Communications 7. Fair Performance Appraisal and Incentive Systems 8. Managing Power, Politics, and Conflict Part Three: Liberating Public Organizations: TranscAnding the Bureaucratic Machine 9. Reinventing Training for a New Learning Paradigm 10. Revitalizing Personnel Systems Conclusion: Realizing the Vision of High-Trust Public Organizations.

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2013Lessons from Leadership Theory and the Contemporary Challenges of Leaders 2020A multidimensional conception and measure of human-robot trust 2012The link between perceived HRM practices, performance and well‐being: the moderating effect of trust in the employer 2011Trust in the employer: the role of high-involvement work practices and procedural justice in European organizations 1999Trust within the Organization: Integrating the Trust Literature with Agency Theory and Transaction Costs Economics 2003Organizational Trustworthiness: An International Perspective 1996MULTIPLE MEANINGS OF TRUST IN NEGOTIATION THEORY AND RESEARCH: A LITERATURE REVIEW AND INTEGRATIVE MODEL 2011Exploring the Relationships Among Trust, Employee Satisfaction, and Organizational Commitment

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