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Evaluation on Information Technology Service Management Process with AHP
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Evaluation on Information Technology Service Management Process with AHP (2011)Evaluation on Information Technology Serv…Managing ERP Implementation Failure: A Project Management Perspective (2009)Managing ERP Implementation F…Foundations of IT Service Management Based on ITIL V3 (2007)Foundations of IT Service Man…IT Governance: How Top Performers Manage IT Decision Rights for Superior Results (2004)IT Governance: How Top Perfor…The Analytic Hierarchy Process (1985)The Analytic Hierarchy ProcessEvaluation of Transit Service Quality for Urban Railway on the Basis of AHP – A Sample of ZHUHAI Station in Beginning Stage (2015)Evaluation of Transit Service…A fuzzy AHP approach based on the concept of possibility extent (2011)An empirical investigation of service quality of intercity rail transit in the Pearl River Delta using AHP-fuzzy comprehensive evaluation (2025)Case Study Research: Design and Methods (1984)Case Study Research: Design and Methods (1991)Information Systems Success: The Quest for the Dependent Variable (1992)Does risk management contribute to IT project success? A meta-analysis of empirical evidence (2009)Improving productivity and firm performance with enterprise resource planning (2010)Identification and classification of ERP critical failure factors in Iranian industries (2011)Ratio scales and category scales for a dozen perceptual continua. (1957)Theory and Methods of Scaling (1959)A scaling method for priorities in hierarchical structures (1977)The analytic hierarchy process—what it is and how it is used (1987)Applications of the extent analysis method on fuzzy AHP (1996)Analytic hierarchy process: An overview of applications (2004)Information Technology Relatedness, Knowledge Management Capability, and Performance of Multibusiness Firms1 (2005)IT Assets, Organizational Capabilities, and Firm Performance: How Resource Allocations and Organizational Differences Explain Performance Variation (2007)Understanding the Link Between Information Technology Capability and Organizational Agility: An Empirical Examination1 (2011)Evolving standards for IT service management (2007)A Model of Data Warehousing Process Maturity (2011)Enterprise architecture availability analysis using fault trees and stakeholder interviews (2012)
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References

  • 1985The Analytic Hierarchy Process15,407 cited
  • 2004IT Governance: How Top Performers Manage IT Decision Rights for Superior Results1,856 cited
  • 2009Managing ERP Implementation Failure: A Project Management Perspective255 cited
  • 2007Foundations of IT Service Management Based on ITIL V3154 cited

Cited by

  • 2015Evaluation of Transit Service Quality for Urban Railway on the Basis of AHP – A Sample of ZHUHAI Station in Beginning Stage3 cited

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