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• 2009From quality to innovation: Evidence from two French Employer Surveys132 cited
• 2014Integration of management systems as an innovation: a proposal for a new model114 cited
• 2016The impact of standardized innovation management systems on innovation capability and business performance: An empirical study104 cited
• 2003Knowledge creation and idea generation: a critical quality perspective81 cited
• 2004TQM practices in service organizations: an exploratory study into the implementation, outcome and effectiveness79 cited
• 2018Leadership styles and their relationship with TQM focus for Indian firms69 cited
• 2000Innovative change management in SMEs: beyond continuous improvement63 cited
• 2010Measuring innovation competencies for integrated services in the communications industry58 cited
• 2017Relating management problem-solving styles of leaders to TQM focus: an empirical study58 cited
• 2011Integrated total quality management: Beyond zero defects theory and towards innovation54 cited
• 2002The strategic function of quality in the management of innovation53 cited
• 2012Exploring linkage of quality management to innovation52 cited
• 2012Six Sigma, organizational learning and innovation49 cited
• 2007