Quality of Working Life and Total Quality Management

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24 citations0/0 files storedInternational Journal of Manpower

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Management Systems and Quality Improvement Employee Performance and Management Quality and Supply Management

Abstract

Reiterates the fundamental importance of a Quality of Working Life (QWL) organizational culture to total quality initiatives. Briefly examines features of a QWL commitment culture along with the new and nearly new concepts, insights and techniques which together constitute Total Quality Management (TQM).

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References

1982Out of the Crisis 1979Quality Is Free: The Art of Making Quality Certain 1986Out of the crisis : quality, productivity and competitive position 1974The Job Diagnostic Survey: An Instrument for the Diagnosis of Jobs and the Evaluation of Job Redesign Projects 1985The Change Masters: Corporate Entrepreneurs at Work 1989Productive Workplaces: Organizing and Managing for Dignity, Meaning, and Community.1973Systems and Theories in Psychology 1979The Visible Hand: The Managerial Revolution in American Business

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