MULTICRITERIA EVALUATION OF APARTMENT BLOCKS MAINTENANCE CONTRACTORS: LITHUANIAN CASE STUDY

Edmundas Kazimieras Zavadskas · Artūras Kaklauskas · Tatjana Vilutienė

135 citations0/0 files storedInternational Journal of Strategic Property Management

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Multi-Criteria Decision Making Real estate and construction management Value Engineering and Management

Abstract

The paper presents the comparative analysis of dwelling maintenance contractors aimed at determining the degree of their utility for users and bidding price of services by applying the method of multicriteria complex proportional assessment. To compare the performance of various maintenance contractors, the data from 15 dwelling maintenance organizations was used. A questionnaire survey of dwelling owners was conducted. Contractors were evaluated by a set of 44 criteria characterizing them from various perspectives. The analysis was made taking into account the standpoints of building owners (clients). The initial weights of qualitative criteria were calculated by expert methods. Then they were coordinated with the calculated values of quantitative criteria using the method of multicriteria complex proportional assessment. Multicriteria analysis of the performance of maintenance contractors allows us to determine the importance of particular contractor characteristics for achieving the aim to meet the needs of different participants of the maintenance process. Santruka Straipsnyje pateikta daugiabučius namus administruojančiu imoniu lyginamoji analize. Tyrimo tikslas — nustatyti daugiabučius namus administruojančiu imoniu paslaugu naudinguma namo naudotojams. Pavyzdžiui išspresti buvo naudoti penkiolikos daugiabučius namus administruojančiu imoniu paslaugu rodikliai. Imones pagal 44 juos apibūdinančius kriterijus vertino daugiabučiu namu gyventojai. Pradiniai kokybiniu rodikliu reikšmingumai nustatyti taikant ekspertini metoda. Kokybiniu ir kiekybiniu rodikliu reikšmingumai suderinti, optimalus variantas ir variantu naudingumai nustatyti daugiakriterinio kompleksinio proporcingo vertinimo metodu (angl. method of COmplex PRoportional ASsessment, COPRAS). Pagal taikyta metoda derybu metu galima koreguoti pasiūlymu kainas, atsižvelgiant i nustatyta alternatyvu naudinguma. Daugiakriterine analize leidžia nustatyti konkretaus rangovo rodikliu reikšmingumus, ivertinus skirtingus daugiabučiu namu priežiūros proceso dalyviu poreikius.

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References

1994Decisions with Multiple Objectives: Preferences and Value Tradeoffs.2000Multi-criteria Decision Making Methods: A Comparative Study 1960Theory of Value: An Axiomatic Analysis of Economic Equilibrium 2002Decision-making with the AHP: Why is the principal eigenvector necessary 2013MANUAL OF POLITICALECONOMY 2018Manual of Political Economy 1982Feature Article—Decision Analysis: An Overview 2005Selection of low-e windows in retrofit of public buildings by applying multiple criteria method COPRAS: A Lithuanian case

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