User Acceptance and Willingness to Pay for the Use of Multimodal Trip Planning Systems

Abstract

A major prerequisite for the full scale deployment of a journey planning system is the assessment of its technical capabilities, user acceptance, and willingness to pay. This paper presents a methodological framework for assessing the performance of multimodal journey planning systems. The proposed framework was applied to evaluate the performance of an international multimodal journey planner developed within the framework of the WISETRIP project. The assessment results confirm that the system is robust and user friendly, while it reduces the uncertainty of the travellers, and the cognitive effort and time required for journey planning. The willingness to pay results suggest that the users are willing to pay more for obtaining dynamic information.

Cite this work

No public copy is stored for this record, so only the metadata is cited.

Stored only when both papers are in the corpus — 11 citations exist upstream.

Papers that cite the same references — the relational fallback while embeddings are still backfilling.