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Impact of quality and environmental investment on business competitiveness and profitability in small service business: the case of travel agencies
16 references·4 citing·40 second hop
Impact of quality and environmental investment on business competitiveness and profitability in small service business: the case of travel agencies (2014)Impact of quality and environmental inves…Reliability and Validity Assessment (2011)Reliability and Validity Asse…Investigating the effects of innovation and employee performance on the relationship between total quality management practices and firm performance: An empirical study of Turkish firms (2010)Investigating the effects of …An empirical study of employee loyalty, service quality and firm performance in the service industry (2009)An empirical study of employe…Progress in information technology and tourism management: 20 years on and 10 years after the Internet—The state of eTourism research (2008)Progress in information techn…The effect of certification with the ISO 9000 Quality Management Standard: A signaling approach (2005)The effect of certification w…Meta‐analysis of the relationship between quality management practices and firm performance—implications for quality management theory development (2005)Meta‐analysis of the relation…Evaluating the Fit of Structural Equation Models: Tests of Significance and Descriptive Goodness-of-Fit Measures (2003)Evaluating the Fit of Structu…Environmental management systems and the smaller enterprise (2003)Environmental management syst…TOTAL QUALITY MANAGEMENT IMPLEMENTATION AND COMPETITIVE ADVANTAGE: THE ROLE OF STRUCTURAL CONTROL AND EXPLORATION. (2001)TOTAL QUALITY MANAGEMENT IMPL…An analysis of environmental management, organizational context and performance of Spanish hotels (2001)An analysis of environmental …A RESOURCE-BASED PERSPECTIVE ON CORPORATE ENVIRONMENTAL PERFORMANCE AND PROFITABILITY. (1997)A RESOURCE-BASED PERSPECTIVE …A framework for quality management research and an associated measurement instrument (1994)A framework for quality manag…An Instrument for Measuring the Critical Factors of Quality Management (1989)An Instrument for Measuring t…On the Evaluation of Structural Equation Models (1988)On the Evaluation of Structur…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…Reliability and Validity Assessment (1979)Reliability and Validity Asse…Impact of Environmental Investment on Financial Performance: Evidence from Chinese listed Companies (2020)Impact of Environmental Inves…Corporate Social Responsibility (CSR) in the Travel Supply Chain: A Literature Review (2020)Corporate Social Responsibili…Determinants and consequences of environmental investment: an empirical study of Indonesian firms (2019)Determinants and consequences…Does Green Investment Increase Financial Performance? Empirical Evidence from Indonesian Companies (2018)Does Green Investment Increas…Comparative fit indexes in structural models. (1990)Alternative Ways of Assessing Model Fit (1992)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Structural Equation Modeling and Natural Systems (2006)Reporting practices in confirmatory factor analysis: An overview and some recommendations. (2009)Construction and factorial validation of a short form of the Self‐Compassion Scale (2010)Coefficient Alpha and the Internal Structure of Tests (1951)Total quality management as competitive advantage: A review and empirical study (1995)Arcs of integration: an international study of supply chain strategies (2001)Competitive Advantage: Creating and Sustaining Superior Performance (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Lean manufacturing: context, practice bundles, and performance (2002)Towards a theory of supply chain management: the constructs and measurements (2004)Defining and developing measures of lean production (2007)Competitive Strategy: Techniques for Analyzing Industries and Competitors (1980)How Competitive Forces Shape Strategy (1989)Strategy and the Internet. (2001)A review of innovation research in tourism (2009)Role of social media in online travel information search (2009)Smart tourism: foundations and developments (2015)Significance tests and goodness of fit in the analysis of covariance structures. (1980)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)When to use and how to report the results of PLS-SEM (2018)A resource‐based view of the firm (1984)PERFORMANCE, SLACK, AND RISK TAKING IN ORGANIZATIONAL DECISION MAKING. (1986)A Natural-Resource-Based View of the Firm (1995)Corporate Social Responsibility: A Theory of the Firm Perspective (2001)Corporate Social and Financial Performance: A Meta-Analysis (2003)Misery Loves Companies: Rethinking Social Initiatives by Business (2003)A Review of Scale Development Practices in the Study of Organizations (1995)A Brief Tutorial on the Development of Measures for Use in Survey Questionnaires (1998)A model of destination image formation (1999)Barriers analysis for green supply chain management implementation in Indian industries using analytic hierarchy process (2013)Green Human Resource Management and Green Supply Chain Management: linking two emerging agendas (2015)Internal Drivers and Performance Consequences of Small Firm Green Business Strategy: The Moderating Role of External Forces (2015)PSYCHOLOGICAL, EMPOWERMENT IN THE WORKPLACE: DIMENSIONS, MEASUREMENT AND VALIDATION. (1995)An assessment of the use of partial least squares structural equation modeling in marketing research (2011)PLS-SEM: Indeed a Silver Bullet (2011)Use of partial least squares (PLS) in strategic management research: a review of four recent studies (1999)A Partial Least Squares Latent Variable Modeling Approach for Measuring Interaction Effects: Results from a Monte Carlo Simulation Study and an Electronic-Mail Emotion/Adoption Study (2003)
this work references cited by second hop

References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 1988On the Evaluation of Structural Equation Models26,139 cited
  • 2003Evaluating the Fit of Structural Equation Models: Tests of Significance and Descriptive Goodness-of-Fit Measures8,974 cited
  • 1979Reliability and Validity Assessment5,882 cited
  • 2011Reliability and Validity Assessment5,040 cited
  • 1997A RESOURCE-BASED PERSPECTIVE ON CORPORATE ENVIRONMENTAL PERFORMANCE AND PROFITABILITY.4,813 cited
  • 2008Progress in information technology and tourism management: 20 years on and 10 years after the Internet—The state of eTourism research3,833 cited
  • 1989An Instrument for Measuring the Critical Factors of Quality Management2,032 cited
  • 1994A framework for quality management research and an associated measurement instrument1,968 cited
  • 2003Environmental management systems and the smaller enterprise885 cited
  • 2001TOTAL QUALITY MANAGEMENT IMPLEMENTATION AND COMPETITIVE ADVANTAGE: THE ROLE OF STRUCTURAL CONTROL AND EXPLORATION.735 cited
  • 2010Investigating the effects of innovation and employee performance on the relationship between total quality management practices and firm performance: An empirical study of Turkish firms601 cited
  • 2005Meta‐analysis of the relationship between quality management practices and firm performance—implications for quality management theory development595 cited

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  • 2001An analysis of environmental management, organizational context and performance of Spanish hotels573 cited
  • 2005The effect of certification with the ISO 9000 Quality Management Standard: A signaling approach509 cited
  • 2009An empirical study of employee loyalty, service quality and firm performance in the service industry480 cited
  • Cited by

    • 2018Does Green Investment Increase Financial Performance? Empirical Evidence from Indonesian Companies45 cited
    • 2019Determinants and consequences of environmental investment: an empirical study of Indonesian firms34 cited
    • 2020Impact of Environmental Investment on Financial Performance: Evidence from Chinese listed Companies34 cited
    • 2020Corporate Social Responsibility (CSR) in the Travel Supply Chain: A Literature Review32 cited