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Service Quality in the Northern Ireland Hospitality Industry
3 references·0 citing·6 second hop
Service Quality in the Northern Ireland Hospitality Industry (1994)Service Quality in the Northern Ireland H…World Class Manufacturing (2019)World Class ManufacturingZero defects : a new dimension in quality assurance (1966)Zero defects : a new dimensio…Total quality control (1961)Total quality controlOptimal Lot Sizing, Process Quality Improvement and Setup Cost Reduction (1986)INTEGRATED MANUFACTURING AND HUMAN RESOURCE MANAGEMENT: A HUMAN CAPITAL PERSPECTIVE. (1992)Performance measurement system design (1995)Toward a Theory of Continuous Improvement and the Learning Curve (1998)Manufacturing strategy (2001)Organization and Inequality in a Knowledge Economy (2006)
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  • 1961Total quality control1,547 cited
  • 2019World Class Manufacturing493 cited
  • 1966Zero defects : a new dimension in quality assurance62 cited

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