Impacts of TAM-based External Factors on ERP Acceptance

Simona Sternad · Samo Bobek

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ERP Systems Implementation and Impact Technology Adoption and User Behaviour Employer Branding and e-HRM

Abstract

Enterprise resource planning (ERP) solutions have been implemented in most companies recently, but it seems that the companies who use ERP solutions are unable to point out the most important contributions of their ERP systems. One of the reasons for this might be that users do not accept and use the ERP solution properly. The technological acceptance model (TAM) proposed by Davis (1989) has been the most widely used model for researching user acceptance and usage of IT/IS. Although our research is not the first to apply TAM to an ERP context, we aim to make additional contributions to the existing body of literature. First, we focus on ERP system use in companies’ maturity phase. Second, we expose and examine three groups of external factors which influence ERP usage. The model was empirically tested using data collected from a survey of ERP users in 44 organizations. For analysis PLS was used.

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1991The theory of planned behavior 1989Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology 2003User Acceptance of Information Technology: Toward A Unified View1 2019Diffusion of Innovations 1 1975Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research 1989User Acceptance of Computer Technology: A Comparison of Two Theoretical Models 2000A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies 2008Technology Acceptance Model 3 and a Research Agenda on Interventions

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2018Digital technologies in resource constrained higher institutions of learning: a study on students’ acceptance and usability 2016The role of absorptive capacity, communication and trust in ERP adoption 2016Does Usability Matter? An Analysis of the Impact of Usability on Technology Acceptance in ERP Settings 2020Determinants of the management learning performance in ERP context 2020Review of Technology Adoption Models and Theories to Measure Readiness and Acceptable Use of Technology in a Business Organization

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