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• 2018Effect of general risk on trust, satisfaction, and recommendation intention for halal food260 cited
• 2011Store Brand Proneness: Effects of Perceived Risks, Quality and Familiarity85 cited
• 2012A cross-cultural analysis of pro-environmental consumer behaviour among seniors72 cited
• 2015Satisfaction with service recovery: moderating effect of age in word-of-mouth69 cited
• 2020The influence of showrooming on Millennial generational cohorts online shopping behaviour46 cited
• 2013Hear nothing, do nothing: The role of word of mouth in the decision-making of older consumers45 cited
• 2013Cognitive age and grocery-store patronage by elderly shoppers37 cited
• 2020Driving users’ behaviours and engagement in co-creating services36 cited
• 2010Market Segmentation From a Behavioral Perspective34 cited
• 2012Age matters: How developmental stages of adulthood affect customer reaction to complaint handling efforts33 cited
• 2014Consumers׳ perception of the complexity of selected household purchase decisions28 cited
• 2012Consumer Piracy Risk: Conceptualization and Measurement in Music Sharing25 cited
• 2019Users and non-users of P2P accommodation24 cited
• 2020Precautionary Demand for Cash and Perceived Risk of Electronic Payments