The Impact of Training and Other Variables on the Preparation of the Public Welfare Workforce

Abstract

The purpose of this research was to examine the impact of innovative training for public welfare workers on training outcomes, as well as the individual and organizational mediators of these outcomes. This study surveyed 623 public welfare workers on training satisfaction, knowledge, transfer, individual variables such as personality and learning readiness, and organizational variables such as team and supervisor support of learning. Results indicate that public welfare workers experienced a significant increase of knowledge from pre- to post-training, reaching a mastery level of knowledge. Personality and organizational support of learning were related to training satisfaction, while personality and learning readiness were related to self-reported training transfer. Given the ever-changing policy and practice context of public welfare, training is an essential organizational strategy to promote best practice.

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