Further Explorations of Request-Centered Relational Communication Within School Consultation

Abstract

This investigation expanded upon the Erchul and Chewning (1990) study examining relational communication aspects of behavioral consultation. We hypothesized that the more a consultee follows the lead of a consultant by not making requests of the consultant, the more favorable the outcomes of consultation. Twenty six advanced school psychology students served as consultants to one consultee each. We coded 1,017 request/response transactions contained in the 26 initial interviews. Results indicated that this study's participants were more controlling than those in Erchul and Chewning, although other data suggested a cooperative pattern of verbal exchange similar to that reported earlier. Using a subsample of self-identified behavioral consultants, two significant findings emerged, one of which was consistent with predictions. One conclusion reached was that consultant verbal behavior may be differentially effective in different models of consultation.

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