SStudyAcademic Library

Dashboard Shelves Open access My library Review

Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated

Trust factors influencing virtual community members: A study of transaction communities · Study

ArticleShelves

ArticleTrust factors influencing virtual community members: A study of transaction communities

Jyh‐Jeng Wu2009

Article2009

Trust factors influencing virtual community members: A study of transaction communities

Jyh‐Jeng Wu · Ying‐Hueih Chen · Yu-Shuo Chung

325 citations·0/0 files stored·Journal of Business Research

No readable copy stored yet — this record is metadata only.

Digital Marketing and Social Media Customer Service Quality and Loyalty Technology Adoption and User Behaviour

Abstract

No abstract was published for this record.

Citations in this library

Stored only when both papers are in the corpus — 325 citations exist upstream.

References

1994The Commitment-Trust Theory of Relationship Marketing 2017Exchange and Power in Social Life 1965Exchange and Power in Social Life.1996Trust: The Social Virtues and the Creation of Prosperity 1987Developing Buyer-Seller Relationships 1997An Examination of the Nature of Trust in Buyer-Seller Relationships 1994Customer Satisfaction, Market Share, and Profitability: Findings From Sweden 1993Factors Affecting Trust in Market Research Relationships

Cited by

2019Analyzing the effect of social support and community factors on customer engagement and its impact on loyalty behaviors toward social commerce websites 2021Effects of customer trust on engagement in live streaming commerce: mediating role of swift guanxi 2018Trust transfer in social media brand communities: The role of consumer engagement 2020Be creative, my friend! Engaging users on Instagram by promoting positive emotions 2021The effects of social commerce environmental characteristics on customers’ purchase intentions: The chain mediating effect of customer-to-customer interaction and customer-perceived value 2011Help me, I'm fat! Social support in online weight loss networks 2014Trust transfer and the effect of service quality on trust in the healthcare industry 2018An integrative framework for customer switching behavior

Details

Year2009

Typearticle

Published2009-08-29

VenueJournal of Business Research

ISSN-L0148-2963

Languageen

Citations325

Files0 public / 0

ShelfDigital Marketing and Social Media

Identifiers

doi10.1016/j.jbusres.2009.03.022

openalex_workW1996343386

Links

Imported from OpenAlex (CC0) — nothing here is generated.