Exploring the perceived security in transit: the Venetian students’ perspective

Alessandra Libardo · Silvio Nocera

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Transportation Planning and Optimization Crime Patterns and Interventions Urban Transport and Accessibility

Abstract

The current growing private travel demand generates high external costs and hence calls for effective solutions to be adequately managed.Unsustainable passenger modal choice is generally related to one of the following six factors: economic growth, increasing income levels, rising car ownership, transport system improvements, demographic changes and competition between public and private transport.Some of the latter effects will be examined in this paper.Massive use of private car may be induced from several reasons.Barring user irrationality, discontent with transit service should be considered between the main causes.This is normally caused from low perceived quality, and previous surveys indicate security between the parameters which influence transit quality judgment more intensively.This paper describes a survey conducted from the authors within the students of their institution through a SP questionnaire.Empirical findings are presented for a data set of 347 out of a total population of 5,738 (6.05%).Drawn conclusions seem to indicate that a significant part of the respondents clearly exhibited fears for their personal security in relation to transit stops and immediate access routes.Not surprisingly, female respondents exhibited higher levels of fear than the males.Respondents generally tend to prefer transit stations that are guarded and spaces in which they feel that others could observe them through CCTV in operation (when approaching access points and while waiting on transit stops).Survey analysis has also allowed to determinate places and time slots in which the passenger security perception is higher and some measures to adopt in order to make this feeling stronger.

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2007Understanding attitudes towards public transport and private car: A qualitative study 1998Preventing Crime: What Works, What Doesn't, What's Promising 1998Preventing Crime: What Works, What Doesn't, What's Promising. Research in Brief. National Institute of Justice.2007The access journey to the railway station and its role in passengers’ satisfaction with rail travel 2003Preventing crime at places 2011The Key Role of Quality Assessment in Public Transport Policy 2010Un approccio operativo per la valutazione della qualità nei servizi di trasporto pubblico/An Operational Approach for Quality Evaluation in Public Transport Services

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