The Helping Relationship Inventory: A Clinical Appraisal

Abstract

The Helping Relationship Inventory (HRI) is a newly developed measure of the strength of the helping relationship. It is designed for use by social workers and their clients in a variety of helping contexts. An appraisal of its clinical utility, based on nine pairs of clients and their MSW student workers, showed that the HRI worked well in a number of different settings and that using it can improve the worker-client relationship and facilitate the helping process. Three case examples are provided, and the significance of differences between ratings of clients and workers are discussed. For those helping professionals and agencies facing managed market pressures to provide briefer, more effective services, the Helping Relationship Inventory provides an easily administered means of assessing and improving the working relationship between consumers and their providers.

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