Retail productivity assessment using data envelopment analysisNaveen Donthu, Boonghee Yoo1998-03-01articleJournal of Retailing310 citationsclosedNo readable copy stored yet — this record is metadata only.Efficiency Analysis Using DEAAccounting and Organizational ManagementBig Data and Business IntelligenceAbstractNo abstract was published for this record.Citations in this libraryStored only when both papers are in the corpus — 310 citations exist upstream.References1978Measuring the efficiency of decision making units1957The Measurement of Productive Efficiency1994Customer Satisfaction, Market Share, and Profitability: Findings From Sweden1994Alternative scales for measuring service quality: A comparative assessment based on psychometric and diagnostic criteria1991The performance measurement manifesto.1986Efficiency Analysis for Exogenously Fixed Inputs and Outputs1994An Empirical Test of the Consequences of Behavior- and Outcome-Based Sales Control Systems1993The Impact of Organizational Citizenship Behavior on Evaluations of Salesperson PerformanceCited by2005Benchmarking marketing productivity using data envelopment analysis2008Plural forms versus franchise and company-owned systems: A DEA approach of hotel chain performance☆2011Measuring the efficiency of customer satisfaction and loyalty for mobile phone brands with DEA2003Retail productivity and scale economies at the firm level: a DEA approach2007Market orientation and performance in the service industry: A data envelopment analysis2005Multiunit restaurant productivity assessment using three-phase data envelopment analysis2009Plural form chain and efficiency: Insights from the French hotel chains and the DEA methodology1999Planning merchandising decisions to account for regional and product assortment differences