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Consumer perceptions of third party product quality ratings · Study

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ArticleConsumer perceptions of third party product quality ratings

Peter De Maeyer2011

Article2011

Consumer perceptions of third party product quality ratings

Peter De Maeyer · Hooman Estelami

43 citations·0/0 files stored·Journal of Business Research

No readable copy stored yet — this record is metadata only.

Consumer Behavior and Marketing Influence Digital Marketing and Social Media Consumer Behavior in Brand Consumption and Identification

Abstract

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Citations in this library

Stored only when both papers are in the corpus — 43 citations exist upstream.

References

1974Judgment under Uncertainty: Heuristics and Biases 1975Judgment under Uncertainty: Heuristics and Biases 1988SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality 2010Satisfaction: a behavioral perspective on the consumer 1993A Dynamic Process Model of Service Quality: From Expectations to Behavioral Intentions 1986Judgment in Managerial Decision Making 2000No Pain, No Gain: A Critical Review of the Literature on Signaling Unobservable Product Quality 1993A Dynamic Process Model of Service Quality: From Expectations to Behavioral Intentions

Cited by

2020When does an ethical attribute matter for product evaluation? The role of warm‐glow feelings for low‐rated products 2018How brand concept affects consumer response to product recalls: A longitudinal study in the U.S. auto industry 2016Regular Price $299; Pre-order Price $199: Price Promotion for a Pre-ordered Product and the Moderating Role of Temporal Orientation 2021Joint quality and pricing decisions in lot sizing models with defective items 2021Overcoming the challenge of low familiarity: Can a weakly familiar brand signal quality with exceptionally strong warranty?2016Impact of Advertising on Brand Awareness and Commitment in Female Apparel Industry 2021Communicating new product development openness – The impact on consumer perceptions and intentions

Details

Year2011

Typearticle

Published2011-02-26

VenueJournal of Business Research

ISSN-L0148-2963

Languageen

Citations43

Files0 public / 0

ShelfConsumer Behavior and Marketing Influence

Identifiers

doi10.1016/j.jbusres.2011.02.001

openalex_workW1997483570

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