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ArticleFraud detection in online consumer reviews

Nan Hu2010

OA

Articlegreen2010

Fraud detection in online consumer reviews

Nan Hu · Ling Liu · Vallabh Sambamurthy

178 citations·0/0 files stored·Decision Support Systems

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Digital Marketing and Social Media Consumer Market Behavior and Pricing Spam and Phishing Detection

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References

2006The Effect of Word of Mouth on Sales: Online Book Reviews 2004Using Online Conversations to Study Word-of-Mouth Communication 2004Is All That Talk Just Noise? The Information Content of Internet Stock Message Boards 2008Self-Selection and Information Role of Online Product Reviews 2006Strategic Manipulation of Internet Opinion Forums: Implications for Consumers and Firms 2008Do Online Reviews Affect Product Sales? The Role of Reviewer Characteristics and Temporal Effects 2006Promotional Chat on the Internet 2003Measuring Prices and Price Competition Online: Amazon.com and BarnesandNoble.com

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2020Electronic word of mouth in tourism and hospitality consumer behaviour: state of the art 2018Manufactured opinions: The effect of manipulating online product reviews 2015Insights into Suspicious Online Ratings: Direct Evidence from TripAdvisor 2020Designing Informative Rating Systems: Evidence from an Online Labor Market 2022Promotions of online reviews from a channel perspective

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2010Manipulation in digital word-of-mouth: A reality check for book reviewsother · 11 shared references 2017On Self-Selection Biases in Online Product Reviews1article · 7 shared references 2011Conceptualising electronic word of mouth activityarticle · 7 shared references 2011Research Note —The Impact of External Word-of-Mouth Sources on Retailer Sales of High-Involvement Productsarticle · 6 shared references 2018Socially Nudged: A Quasi-Experimental Study of Friends’ Social Influence in Online Product Ratingsarticle · 6 shared references 2011Manipulation of online reviews: An analysis of ratings, readability, and sentimentsarticle · 5 shared references

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Year2010

Typearticle

Published2010-08-19

VenueDecision Support Systems

ISSN-L0167-9236

Languageen

Citations178

Files0 public / 0

ShelfDigital Marketing and Social Media

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doi10.1016/j.dss.2010.08.012

openalex_workW1997647951

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2011

Identifying Consumer Consideration Set at the Purchase Time from Aggregate Purchase Data in Online Retailing

2021Strategic manipulation of online information in duopolies: Inducing fight-back?

2022Exploring the antecedents of internalization, identification, and compliance social influence for mobile banking adoption