Behavioral operations: The state of the field

Rachel T. A. Croson · Kenneth L. Schultz · Enno Siemsen · M. Lisa Yeo

238 citations0/0 files storedJournal of Operations Management

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Management and Optimization Techniques Management Theory and Practice Complex Systems and Decision Making

Abstract

Abstract The field of behavioral operations has matured into an established area within the discipline of operations management. The field fills an essential void by laying the micro‐foundations for the broader discipline of operations management. As such, the field examines a variety of topics and is methodologically diverse.

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1986Protocol Analysis: Verbal Reports as Data 2005An Empirical Analysis of the Effect of Supply Chain Disruptions on Long‐Run Stock Price Performance and Equity Risk of the Firm 2006Behavior in operations management: Assessing recent findings and revisiting old assumptions 2009Bodies of Knowledge for Research in Behavioral Operations 2011THE VIGNETTE IN A SCENARIO-BASED ROLE-PLAYING EXPERIMENT 1994Thinking Aloud: Insights Into Information Processing

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