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Putting skills to work: learning and employment at the start of the century
16 references·3 citing·41 second hop
Putting skills to work: learning and employment at the start of the century (2003)Putting skills to work: learning and empl…Sharing knowledge in knowledge‐intensive firms (2003)Sharing knowledge in knowledg…Work Organization, Control and the Experience of Work in Call Centres (2002)Work Organization, Control an…Why Do Contractors Contract? The Experience of Highly Skilled Technical Professionals in a Contingent Labor Market (2002)Why Do Contractors Contract? …New Directions in State and International Professional Occupations: Discretionary Decision-making and Acquired Regulation (2002)New Directions in State and I…‘We Recruit Attitude’: The Selection and Shaping of Routine Call Centre Labour (2002)‘We Recruit Attitude’: The Se…Customer service: empowerment and entrapment (2001)Customer service: empowerment…The unbearable lightness of skill: the changing meaning of skill in UK policy discourses andsome implications for education and training (2000)The unbearable lightness of s…'Fun and surveillance': the paradox of high commitment management in call centres (2000)'Fun and surveillance': the p…On the Front Line (1999)On the Front LineCreating self-sustaining, high-skill ecosystems (1999)Creating self-sustaining, hig…Britain At Work (1999)Britain At Work‘An assembly line in the head’: work and employee relations in the call centre (1999)‘An assembly line in the head…The Work of Nations: Preparing Ourselves for 21st-Century Capitalism (1994)The Work of Nations: Preparin…New perspectives on human resource management (1990)New perspectives on human res…THE FAILURE OF TRAINING IN BRITAIN: ANALYSIS AND PRESCRIPTION (1988)THE FAILURE OF TRAINING IN BR…Brothers: Male Dominance and Technological Change (1983)Brothers: Male Dominance and …Job quality through upskilling? The case of the cleaning industry in the collective system of Norway (2020)Job quality through upskillin…Key competences of logistics and SCM professionals – the lifelong learning perspective (2018)Key competences of logistics …Workers and Their Willingness to Learn: Will ICT-Implementation Strategies and HRM Practices Contribute to Innovation? (2005)Workers and Their Willingness…An Evolutionary Theory of Economic Change (1983)Situated Learning (1991)Social Capital, Intellectual Capital, and the Organizational Advantage (1998)Acquisition Integration and Productivity Losses in the Technical Core: Disruption of Inventors in Acquired Companies (2006)Leveraging the innovative performance of human capital through HRM and social capital in Spanish firms (2011)Knowledge Management as an important tool in Organisational Management: A Review of Literature (2015)Research in Organizational Behavior (1984)Research in Organizational Behavior. (1986)Situated Learning: Legitimate Peripheral Participation. (1994)Making Sense with Institutions: Context, Thought and Action in Karl Weick’s Theory (2006)Agony and Ecstasy in the Gig Economy: Cultivating Holding Environments for Precarious and Personalized Work Identities (2018)From surviving to thriving in the gig economy: A research agenda for individuals in the new world of work (2018)In The Age of the Smart Machine: The Future of Work and Power. (1989)Coping with job stress: A conceptual evaluation framework for coping measures (1992)EFFECTS OF HUMAN RESOURCE SYSTEMS ON MANUFACTURING PERFORMANCE AND TURNOVER. (1994)Human Resource Bundles and Manufacturing Performance: Organizational Logic and Flexible Production Systems in the World Auto Industry (1995)On Being Positive: Concerns and Counterpoints (2006)Turnover rates and organizational performance: A meta-analysis. (2012)Discipline and Punish: The Birth of the Prison. (1978)Discipline and Punish: The Birth of the Prison. (1996)Talent management strategy of employee engagement in Indian ITES employees: key to retention (2007)1 Constitutional Amendments: “Materializing” Organizational Communication (2009)The Simulation of Smiles (SIMS) model: Embodied simulation and the meaning of facial expression (2010)An Introduction to Varieties of Capitalism (2001)Varieties of Capitalism (2001)How Institutions Evolve (2004)Employee experience of aesthetic labour in retail and hospitality (2007)Burnout, engagement, coping and general health of service employees in the hospitality industry (2008)‘Who's Got the Look?’ Emotional, Aesthetic and Sexualized Labour in Interactive Services (2009)Service Work in Consumer Capitalism: Customers, Control and Contradictions (2000)Sky Service: The Demands of Emotional Labour in the Airline Industry (2003)When Production and Consumption Meet: Cultural Contradictions and the Enchanting Myth of Customer Sovereignty (2004)'Engineering Humour': Masculinity, Joking and Conflict in Shop-floor Relations (1988)(Hetero)Sexing Space: Lesbian Perceptions and Experiences of Everyday Spaces (1993)Guest Editorial: Unpacking Diversity, Grasping Inequality: Rethinking Difference Through Critical Perspectives (2009)The territorial trap: The geographical assumptions of international relations theory (1994)Knowledge-intensive Services and International Competitiveness: A Four Country Comparison (1999)‘Control – What Control?’ Culture and Ambiguity Within a Knowledge Intensive Firm* (2003)HUMAN RESOURCE MANAGEMENT AND THE AMERICAN DREAM* (1990)FOUCAULT, POWER/KNOWLEDGE, AND ITS RELEVANCE FOR HUMAN RESOURCE MANAGEMENT (1993)Effects of socially responsible human resource management on employee organizational commitment (2011)
this work references cited by second hop

References

  • 1988THE FAILURE OF TRAINING IN BRITAIN: ANALYSIS AND PRESCRIPTION1,081 cited
  • 1999‘An assembly line in the head’: work and employee relations in the call centre808 cited
  • 1983Brothers: Male Dominance and Technological Change561 cited
  • 2000'Fun and surveillance': the paradox of high commitment management in call centres547 cited
  • 1994The Work of Nations: Preparing Ourselves for 21st-Century Capitalism530 cited
  • 1990New perspectives on human resource management436 cited
  • 2002‘We Recruit Attitude’: The Selection and Shaping of Routine Call Centre Labour416 cited
  • 2002Why Do Contractors Contract? The Experience of Highly Skilled Technical Professionals in a Contingent Labor Market399 cited
  • 2003Sharing knowledge in knowledge‐intensive firms315 cited
  • 1999On the Front Line303 cited
  • 2002Work Organization, Control and the Experience of Work in Call Centres284 cited
  • 1999Creating self-sustaining, high-skill ecosystems272 cited
  • 1999Britain At Work214 cited
  • 2001Customer service: empowerment and entrapment192 cited
  • 2002New Directions in State and International Professional Occupations: Discretionary Decision-making and Acquired Regulation

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188 cited
  • 2000The unbearable lightness of skill: the changing meaning of skill in UK policy discourses andsome implications for education and training162 cited
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    • 2018Key competences of logistics and SCM professionals – the lifelong learning perspective65 cited
    • 2020Job quality through upskilling? The case of the cleaning industry in the collective system of Norway17 cited
    • 2005Workers and Their Willingness to Learn: Will ICT-Implementation Strategies and HRM Practices Contribute to Innovation?14 cited