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Affect, emotional intelligence and librarian‐user interaction
13 references·4 citing·34 second hop
Affect, emotional intelligence and librarian‐user interaction (2006)Affect, emotional intelligence and librar…Question-Negotiation and Information Seeking in Libraries (2015)Question-Negotiation and Info…Library Anxiety: A Grounded Theory and Its Development (2015)Library Anxiety: A Grounded T…THE PSYCHOLOGY OF PERSONAL CONSTRUCTS (2010)THE PSYCHOLOGY OF PERSONAL CO…Library anxiety: a decade of empirical research (2004)Library anxiety: a decade of …Using the World Wide Web for research: are faculty satisfied? (2001)Using the World Wide Web for …Information consulting: The key to success in academic libraries (2001)Information consulting: The k…Border Crossings: Understanding the Cultural and Informational Dilemmas of Interdisciplinary Scholars (2001)Border Crossings: Understandi…Understanding library‐anxious graduate students (1998)Understanding library‐anxious…Emotional Intelligence: Why It Can Matter More Than IQ (1995)Emotional Intelligence: Why I…Library Anxiety: A Grounded Theory and Its Development (1986)Library Anxiety: A Grounded T…Question-Negotiation and Information Seeking in Libraries (1968)Question-Negotiation and Info…A theory of personality (1963)A theory of personalityA theory of personality : the psychology of personal constructs (1963)A theory of personality : the…The Status of Librarians’ Communication Skills and the Effective Factors in Public Libraries (2019)The Status of Librarians’ Com…Investigating the relationship between library anxiety and emotional intelligence (2014)Investigating the relationshi…Factors Impacting Information Seeking Behaviour of International Students: Towards A Conceptual Model (2012)Factors Impacting Information…Exploiting the social style of patrons to improve their satisfaction with the reference interview (2009)Exploiting the social style o…Tragic loss or good riddance? The impending demise of traditional scholarly journals (1995)Bridging the great divide: Improving relations between librarians and classroom faculty (1999)Perspectives on … developing a culture of collaboration: librarian as consultant (2004)Dangerous liaisons? (2008)Connections, Conversations, and Visibility: How the Work of Academic Reference and Liaison Librarians Is Evolving (2019)Invisible colleges. Diffusion of knowledge in scientific communities (1974)Learning About the Information Seeking of Interdisciplinary Scholars and Students. (1996)Integrative studies on rural landscapes: policy expectations and research practice (2004)Analysis of the barriers to integration in landscape research projects (2006)Understanding gaps in research networks: using “spatial reasoning” as a window into the importance of networked educational research (2016)The Discovery of Grounded Theory: Strategies for Qualitative Research. (1968)A Cognitive Process Theory of Writing (1981)Desperately seeking citations: Uncovering faculty assumptions about the undergraduate research process (1996)Writing a research proposal: The role of library anxiety, statistics anxiety, and composition anxiety (1997)Attaining information literacy: An investigation of the relationship between skill level, self-estimates of skill, and library anxiety (2007)The Discovery of Grounded Theory (2017)Teaching the Universe of Discourse (1970)The Cultural Experience: Ethnography in Complex Society (1988)Prototypes in Person Perception (1979)A Critical Theory of Adult Learning and Education (1981)Measuring intercultural sensitivity: The intercultural development inventory (2003)Masculinity-femininity: An exception to a famous dictum? (1973)A Schematic Processing Model of Sex Typing and Stereotyping in Children (1981)The Psychology of Worldviews (2004)The Dimensions, Antecedents, and Consequences of Emotional Labor (1996)Emotional regulation in the workplace: A new way to conceptualize emotional labor. (2000)Emotional Labor and Burnout: Comparing Two Perspectives of “People Work” (2002)The Intuitive Psychologist And His Shortcomings: Distortions in the Attribution Process (1977)Well-being : the foundations of hedonic psychology (1999)A Design Science Research Methodology for Information Systems Research (2007)Ethnomethodologically informed ethnography and information system design (2000)What is enough? Satisficing information needs (2007)Exiting Prostitution: An Integrated Model (2010)Context in information behavior research (2007)
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References

  • 2010THE PSYCHOLOGY OF PERSONAL CONSTRUCTS8,573 cited
  • 1995Emotional Intelligence: Why It Can Matter More Than IQ7,214 cited
  • 1963A theory of personality : the psychology of personal constructs1,247 cited
  • 2015Question-Negotiation and Information Seeking in Libraries723 cited
  • 1968Question-Negotiation and Information Seeking in Libraries721 cited
  • 1963A theory of personality534 cited
  • 1986Library Anxiety: A Grounded Theory and Its Development502 cited
  • 2015Library Anxiety: A Grounded Theory and Its Development466 cited
  • 2001Information consulting: The key to success in academic libraries71 cited
  • 2001Border Crossings: Understanding the Cultural and Informational Dilemmas of Interdisciplinary Scholars63 cited
  • 2004Library anxiety: a decade of empirical research56 cited
  • 2001Using the World Wide Web for research: are faculty satisfied?52 cited
  • 1998Understanding library‐anxious graduate students39 cited

Cited by

  • 2014Investigating the relationship between library anxiety and emotional intelligence15 cited
  • 2019The Status of Librarians’ Communication Skills and the Effective Factors in Public Libraries

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13 cited
  • 2012Factors Impacting Information Seeking Behaviour of International Students: Towards A Conceptual Model8 cited
  • 2009Exploiting the social style of patrons to improve their satisfaction with the reference interview5 cited