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The role of client satisfaction in evaluating university counseling services
16 references·2 citing·35 second hop
The role of client satisfaction in evaluating university counseling services (1983)The role of client satisfaction in evalua…Research on client variables in psychotherapy. (1994)Research on client variables …The client satisfaction questionnaire (1982)The client satisfaction quest…Predicting the Outcomes of Psychotherapy by the Penn Helping Alliance Rating Method (1982)Predicting the Outcomes of Ps…Consumer satisfaction with mental health treatment. (1982)Consumer satisfaction with me…Therapeutic alliance scales: development and relationship to psychotherapy outcome (1981)Therapeutic alliance scales: …Artifact in client satisfaction assessment (1981)Artifact in client satisfacti…Student Services: A Handbook for the Profession (1980)Student Services: A Handbook …Assessing the impact of planned social change (1979)Assessing the impact of plann…Effective ingredients in psychotherapy: Prediction of outcome from process variables. (1978)Effective ingredients in psyc…A tripartite model of mental health and therapeutic outcomes: With special reference to negative effects in psychotherapy. (1977)A tripartite model of mental …A tripartite model of mental health and therapeutic outcomes: With special reference to negative effects in psychotherapy. (1977)A tripartite model of mental …The Global Assessment Scale (1976)The Global Assessment ScaleSCL-90: an outpatient psychiatric rating scale--preliminary report. (1973)SCL-90: an outpatient psychia…Goal attainment scaling: A general method for evaluating comprehensive community mental health programs (1968)Goal attainment scaling: A ge…Therapist-Patient Expectancies in Psychotherapy (1963)Therapist-Patient Expectancie…Experimental and Quasi-Experimental Designs for Research (1963)Experimental and Quasi-Experi…Session depth and smoothness in relation to the concept of engagement in counseling. (1990)Session depth and smoothness …Perceptions of counselor source characteristics by premature and successful terminators. (1987)Perceptions of counselor sour…Paradox and counterparadox (1980)Critical dimensions in the choice and maintenance of successful treatments: Strength, integrity, and effectiveness. (1981)Research assessing consumer satisfaction with mental health treatment: A review of findings (1983)Varieties of client experience in psychotherapy: An analysis of the literature (1989)A consumer satisfaction measure for parent-child treatments and its relation to measures of child behavior change (1999)The Structure of Scientific Revolutions (1963)The Structure of Scientific Revolutions (1963)Time Series Analysis: Forecasting and Control (1977)Moments, Mixed Methods, and Paradigm Dialogs (2010)Unpacking Black Boxes: Mechanisms and Theory Building in Evaluation (2010)Handbook of Human and Social Conditions in Assessment (2016)In Their Own Words: What Students Learn Outside the Classroom (1993)A Leadership Identity Development Model: Applications from a Grounded Theory (2006)Influences on College Students' Capacities for Socially Responsible Leadership (2010)Inventory of interpersonal problems: Psychometric properties and clinical applications. (1988)“Seeking safety”: Outcome of a new cognitive‐behavioral psychotherapy for women with posttraumatic stress disorder and substance dependence (1998)Collaborative care for depression and anxiety problems (2012)Measuring change over time: Assessing the usefulness of evaluative instruments (1987)Mindfulness Training for Adolescents with Externalizing Disorders and their Parents (2008)Youth top problems: Using idiographic, consumer-guided assessment to identify treatment needs and to track change during psychotherapy. (2011)Determining Validity in Qualitative Inquiry (2000)Mixed Methods Research: A Research Paradigm Whose Time Has Come (2004)A meta-analytic test of intergroup contact theory. (2006)A Children's Global Assessment Scale (CGAS) (1983)Short screening scales to monitor population prevalences and trends in non-specific psychological distress (2002)Screening for Serious Mental Illness in the General Population (2003)The will and the ways: Development and validation of an individual-differences measure of hope. (1991)Tripartite model of anxiety and depression: Psychometric evidence and taxonomic implications. (1991)High Self‐Control Predicts Good Adjustment, Less Pathology, Better Grades, and Interpersonal Success (2004)The empirical case for the common factors in therapy: Quantitative findings. (1999)The Psychotherapy Dose-Response Effect and Its Implications for Treatment Delivery Services (2002)Toward a Unifying Theoretical and Practical Perspective on Well-Being and Psychosocial Adjustment. (2004)Group insight versus group desensitization in treating speech anxiety. (1971)Factor analysis of the domain of client expectancies about counseling. (1980)Expectations and preferences. (2001)
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References

  • 1963Experimental and Quasi-Experimental Designs for Research15,090 cited
  • 1976The Global Assessment Scale4,981 cited
  • 1973SCL-90: an outpatient psychiatric rating scale--preliminary report.3,815 cited
  • 1968Goal attainment scaling: A general method for evaluating comprehensive community mental health programs1,953 cited
  • 1982The client satisfaction questionnaire1,743 cited
  • 1979Assessing the impact of planned social change864 cited
  • 1994Research on client variables in psychotherapy.785 cited
  • 1980Student Services: A Handbook for the Profession558 cited
  • 1982Consumer satisfaction with mental health treatment.383 cited
  • 1963Therapist-Patient Expectancies in Psychotherapy337 cited
  • 1977A tripartite model of mental health and therapeutic outcomes: With special reference to negative effects in psychotherapy.336 cited
  • 1978Effective ingredients in psychotherapy: Prediction of outcome from process variables.312 cited
  • 1977A tripartite model of mental health and therapeutic outcomes: With special reference to negative effects in psychotherapy.286 cited
  • 1982Predicting the Outcomes of Psychotherapy by the Penn Helping Alliance Rating Method228 cited
  • 1981Artifact in client satisfaction assessment

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169 cited
  • 1981Therapeutic alliance scales: development and relationship to psychotherapy outcome131 cited
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    • 1990Session depth and smoothness in relation to the concept of engagement in counseling.81 cited
    • 1987Perceptions of counselor source characteristics by premature and successful terminators.65 cited