Clear and precise metrics are essential for evaluating phenomena such as e-commerce (“Net”-enablement) and the organizational use of networks and the Internet for commercial activities. Researchers require them for theory building and testing; practitioners require them for improving organizational processes. But for IS professionals to engage in the serious creation of metrics, it is critical to recognize:(1) that the phenomenon of net-enablement is an enduring change, probably led in the future by “brick-cum-click”firms, (2) that some new and old measures need to be differentially applied, and (3) that the papers in this special issue are not the end of metrics creation, but just the beginning.
Stored only when both papers are in the corpus — 132 citations exist upstream.