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Ethical Issues in Financial Services
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Ethical Issues in Financial Services (1999)Ethical Issues in Financial ServicesFactors that Influence the Ethical Behaviours of Takaful Agents (2020)Factors that Influence the Et…From internal marketing to customer- perceived relationship quality: evidence of Vietnamese banking firms (2018)From internal marketing to cu…The Impact of Ethical Sales Behavior on Customer Loyalty: A Case from Vietnam (2015)The Impact of Ethical Sales B…Structural equation modeling in practice: A review and recommended two-step approach. (1988)The Commitment-Trust Theory of Relationship Marketing (1994)Best practices in exploratory factor analysis: four recommendations for getting the most from your analysis (2020)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Exchange and Power in Social Life (2017)A simplified approach to understanding customer support and help during self-service encounters (2020)Do the customer relationship benefits influence expectation of continuity? Adoption of social customer relationship management to promote eco‐friendly products (2021)Internal marketing and organizational performance: A systematic review and future research agenda (2025)Relationship Quality in Services Selling: An Interpersonal Influence Perspective (1990)The Relevance of Ethical Salesperson Behavior on Relationship Quality: The Pharmaceutical Industry (1991)Determinants and consequences of ethical behaviour: an empirical study of salespeople (2005)
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  • 2018From internal marketing to customer- perceived relationship quality: evidence of Vietnamese banking firms26 cited
  • 2015The Impact of Ethical Sales Behavior on Customer Loyalty: A Case from Vietnam14 cited
  • 2020Factors that Influence the Ethical Behaviours of Takaful Agents6 cited

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