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Efficient service location design in government services
16 references·1 citing·45 second hop
Efficient service location design in government services (2004)Efficient service location design in gove…The service concept: the missing link in service design research? (2002)The service concept: the miss…Antecedents of B2C Channel Satisfaction and Preference: Validating e-Commerce Metrics (2002)Antecedents of B2C Channel Sa…Customer service based design of the supply chain (2001)Customer service based design…Use of location-allocation models in health service development planning in developing nations (2000)Use of location-allocation mo…On the lexicographic minimax approach to location problems (1997)On the lexicographic minimax …Network and Discrete Location: Models, Algorithms and Applications. (1997)Network and Discrete Location…The Plant Location Problem: New Models and Research Prospects (1996)The Plant Location Problem: N…Production, Transportation, and Distribution Planning in a Multi-Commodity Tri-Echelon System (1996)Production, Transportation, a…Network and Discrete Location (1995)Network and Discrete LocationAn Overview of Representative Problems in Location Research (1989)An Overview of Representative…Logistics strategy : cases and concepts (1985)Logistics strategy : cases an…Facility location models for distribution planning (1985)Facility location models for …Locational analysis (1983)Locational analysisTerritory Sales Response (1979)Territory Sales ResponseMeasuring the efficiency of decision making units (1978)Measuring the efficiency of d…A Dual-Based Procedure for Uncapacitated Facility Location (1978)A Dual-Based Procedure for Un…Measuring the Consequences of Using Diverse Supplier Evaluation Teams: A Performance Frontier Perspective (2011)Measuring the Consequences of…On the Evaluation of Structural Equation Models (1988)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)The theory of planned behavior (1991)Validation Guidelines for IS Positivist Research (2004)Understanding e-learning continuance intention: An extension of the Technology Acceptance Model (2006)Understanding consumer acceptance of mobile payment services: An empirical analysis (2009)Optimum Locations of Switching Centers and the Absolute Centers and Medians of a Graph (1964)THE MAXIMAL COVERING LOCATION PROBLEM (1974)Stability in Competition (1990)A Closed-Loop Logistics Model for Remanufacturing (1999)Integrating environmental issues into the mainstream: an agenda for research in operations management (1999)The p-median problem: A survey of metaheuristic approaches (2006)The Location of Emergency Service Facilities (1971)A review of hierarchical facility location models (2005)Hierarchical facility location problem: Models, classifications, techniques, and applications (2013)Application of hierarchical facility location problem for optimization of a drone delivery system: a case study of Amazon prime air in the city of San Francisco (2017)Discrete location theory (1991)Facility Layout and Location: An Analytical Approach (1991)Neighborhood search heuristics for the uncapacitated facility location problem (2003)Analytic hierarchy process to assess and optimize distribution network (2008)A multicriteria intuitionistic fuzzy group decision making for plant location selection with ELECTRE method (2012)Multicommodity Distribution System Design by Benders Decomposition (1974)Lagrangean heuristics for location problems (1993)A fuzzy approach to select the location of the distribution center (2001)A fuzzy multi-criteria decision model for international tourist hotels location selection (2007)Multicommodity Distribution System Design by Benders Decomposition * † ‡ (2010)The Measurement of Productive Efficiency (1957)Some Models for Estimating Technical and Scale Inefficiencies in Data Envelopment Analysis (1984)A Procedure for Ranking Efficient Units in Data Envelopment Analysis (1993)A slacks-based measure of efficiency in data envelopment analysis (2001)Basic Marketing: A Managerial Approach (1978)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Service Positioning through Structural Change (1987)Capabilities for managing service innovation: towards a conceptual framework (2010)A New Theory for Public Service Management? Toward a (Public) Service-Dominant Approach (2012)Towards a Better Measure of Customer Experience (2013)Facility location models for distribution system design (2004)Facility location under uncertainty: a review (2006)Facility location in humanitarian relief (2008)Network Design and Transportation Planning: Models and Algorithms (1984)Integer programming formulations of discrete hub location problems (1994)Location analysis: A synthesis and survey (2004)A Joint Location-Inventory Model (2003)The flow-refueling location problem for alternative-fuel vehicles (2004)Reliability Models for Facility Location: The Expected Failure Cost Case (2005)
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References

  • 1978Measuring the efficiency of decision making units29,755 cited
  • 1997Network and Discrete Location: Models, Algorithms and Applications.1,220 cited
  • 2002Antecedents of B2C Channel Satisfaction and Preference: Validating e-Commerce Metrics1,205 cited
  • 1995Network and Discrete Location916 cited
  • 1978A Dual-Based Procedure for Uncapacitated Facility Location910 cited
  • 2002The service concept: the missing link in service design research?766 cited
  • 1989An Overview of Representative Problems in Location Research538 cited
  • 1985Facility location models for distribution planning383 cited
  • 2000Use of location-allocation models in health service development planning in developing nations378 cited
  • 1996The Plant Location Problem: New Models and Research Prospects197 cited
  • 1996Production, Transportation, and Distribution Planning in a Multi-Commodity Tri-Echelon System156 cited
  • 1983Locational analysis147 cited
  • 1997On the lexicographic minimax approach to location problems128 cited
  • 1985Logistics strategy : cases and concepts124 cited
  • 1979Territory Sales Response110 cited

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2001
Customer service based design of the supply chain
95 cited

Cited by

  • 2011Measuring the Consequences of Using Diverse Supplier Evaluation Teams: A Performance Frontier Perspective16 cited