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Cultural metaphors: Enhancing consumer pleasure in ethnic servicescapes · Study

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ArticleCultural metaphors: Enhancing consumer pleasure in ethnic servicescapes

Esi Abbam Elliot2011

Article2011

Cultural metaphors: Enhancing consumer pleasure in ethnic servicescapes

Esi Abbam Elliot · Hernán Casakin

17 citations·0/0 files stored·Journal of Business Research

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Consumer Retail Behavior Studies Customer Service Quality and Loyalty Consumer Behavior in Brand Consumption and Identification

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2006Using thematic analysis in psychology 1991Culture and the Self: Implications for Cognition, Emotion, and Motivation 1981Culture's Consequences: International Differences in Work-Related Values 1983Culture's Consequences: International Differences in Work-Related Values.1974An approach to environmental psychology 1992Servicescapes: The Impact of Physical Surroundings on Customers and Employees 2010Satisfaction: a behavioral perspective on the consumer 2006Hedonia, eudaimonia, and well-being: an introduction

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Year2011

Typearticle

Published2011-12-31

VenueJournal of Business Research

ISSN-L0148-2963

Languageen

Citations17

Files0 public / 0

ShelfConsumer Retail Behavior Studies

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doi10.1016/j.jbusres.2011.12.024

openalex_workW1999211016

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