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Refining the Diffusion Approximation for the M/G/m Queue

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References

1977Fundamentals of Queueing Theory.2,930 cited
1983The Queueing Network Analyzer1,034 cited
1981Heavy-Traffic Limits for Queues with Many Exponential Servers750 cited
1985Fundamentals of queueing theory (2nd ed.).603 cited
1978Approximations for the M/G/m Queue129 cited
1979Approximations of the Mean Waiting Time in an M/G/s Queueing System113 cited
1959Queueing Processes Associated with Airline Passenger Check-in99 cited
1981Approximations for the steady-state probabilities in theM/G/cqueue99 cited
1983Diffusion Approximation for an M / G / m Queue90 cited
1976Some Approximate Equilibrium Results for the Multi-Server Queue (M/G/r)*88 cited

Cited by

1995Approximation of the Mean Queue Length of an M/G/c Queueing System51 cited
2005Systems with multiple servers under heavy-tailed workloads45 cited
1989Maximum Entropy Analysis of Multiple-server Queueing Systems27 cited
2007An approximation manpower planning model for after-sales field service support21 cited
1987Performance analysis of parallel processing systems17 cited

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1992

An Approximate Model for Field Service Territory Planning

15 cited

2011On Markov–Krein characterization of the mean waiting time in M/G/K and other queueing systems13 cited

1995Light-traffic approximations for Markov-modulated multi-server queues12 cited

2002Approximate solution for multi-server queueing systems with Erlangian service times11 cited